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Benefits Breakout Game
Training Team
Created on September 24, 2024
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Transcript
BenefitsBreakout
start
Use your health insurance knowledge to complete the mission and breakout.
THE MISSION
Solve the clue to unlock each round at the base. Answer each question correctly and complete all rounds to BREAKOUT! Headphones MUST be used with mission. Good Luck!
THE base
Find the key to DirectRx patient care/customer experience.
QUESTION 1/3
True
Traditionally medications are billed through a patient's pharmacy drug plan. However, nebulized medications can be billed through the medical (Part B) portion of Medicare which typically means lower, more cost effective options for patients.
False
QUESTION 2/3
False
Medicare Advantage and Medigap both refer to the same optional plan that Medicare patients can select.
True
QUESTION 3/3
False
Tricare is the uniformed service health care program for active duty service members, active duty family members as well as retirees and retiree family members.
True
THE base
This is strongly encouraged to help prevent COPD.
QUESTION 1/3
If the patient has secondary coverage
If insurance is active
Which of the following is determined during a Benefit Investigation (BI)?
The primary insurance
All of the above
QUESTION 2/3
Premiums and deductibles
Qualified Medicare Beneficiary (QMB) is a Medicare Savings Program administered by each state's Medicaid program. It helps people with Medicare who have limited income and assets pay ______________.
Premiums, deductibles, and coinsurances
Deductibles and coinsurances
QUESTION 3/3
Part A: Hospital
Which of the following parts of Medicare does DirectRx normally bill to?
Part B: Medical
Part D: Pharmacy
the base
DirectRx Difference: Average pick up is less than 12 seconds.
QUESTION 1/3
75%
Traditional Medicare covers ____% of health care costs.
80%
90%
QUESTION 2/3
Medicare Secondary
Medicare Part C is also known as.....
Medicaid
Medicare Advantage
QUESTION 3/3
December 31st to January 1st
When does a benefit year run to and from?
January 1 to December 31st
January 30th to December 1st
the base
DirectRx ensures lowest possible costs for patients
QUESTION 1/3
20/20
Benefit Investigation
This transaction is used to verify Medicare eligibility.
Coordination of Benefits
270/271
QUESTION 2/3
Medicare
Medicaid
What is the most commonly billed health insurance policy at DirectRx?
Commercial / Private
Funding Programs
QUESTION 3/3
2004 / 1991
1965 / 2003
Medicare started in ____ and Medicare Advantage started in ____
2000 / 2010
1995 / 2003
the base
Approximate percentage of DirectRx patients with Medicare/Medicare Advantage.
QUESTION 1/3
Medicaid
Medicaid-Medicare
This health insurance option is jointly funded by the federal government and individual states; it is operated at the state level which means that coverage and administration may vary greatly from state to state.
Traditional Medicare
Medicare Advantage
QUESTION 2/3
COPD Medications
Lung Health
DirectRx is the only specialty pharmacy in the United States that focuses on __________.
Nebulized Medications
Breathing Medications & Equipment
QUESTION 3/3
We proactively apply copay cards for commercial insurance.
We work with non-profit funding programs such as PAN, PAF, and HealthWell to assist with copays.
Which of the following is a DirectRx difference?
We have a dedicated team for completing Prior Authorizations.
All of the Above
Mission Complete
You've saved the base
START OVER?
Are you sure you want to go out?
You will lose progress
exit
back
MISSION FAILED
You've destroyed the base......
try again
