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Why should edtech incorporate UX design?

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Usable and Useful

Student-Centered Approach

User-Centered Design

Users:EdTech via mobile devices

Perspectives

Needs

Interactivity

Involve Users in the Design

What UX design components should be incorporated into edtech?

Perspectives

Needs

Learners:EdTech via mobile devices

Personal Reflection 2

UX design bridges the gap between user needs and learning goals.

  • Design Thinking "helps people discover and develop empathy with their target audience" (James, 2017).

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With a student-centered learning approach, UX provides structure to meet learning outcomes, while also taking student preferences into account.

  • Iterative design helps identify and incorporate user "needs, desires, and limits" (Santoso & Putra, 2021).

Stakeholders are condisered as one of the "three factors that influence UX" (Huang et al., 2019, p 88):

  • Primary (use the product consistently)
  • Secondary (inconsistent or mediated use of the product)
  • Tertiary (decision-makers and implementers)

  • Real-world and prior knowledge
  • Simple structure/navigation
  • Use graphics to connect steps
  • Guide users w/limtied options
  • Easy recovery
Huang, R., Spector, J. M., & Yang, J. (2019). Educational technology: A primer for the 21st century. Singapore: Springer.

  • Interactive video content
  • Mind maps/graphic organizers along the way (digital notes)
    • Promotes acceessibility and flexibility or different learning styles
  • Peer interaction
    • Discussion forums, community boards
  • Notifications
    • Motivation, progress, feedback

Incorporate the UCD practices for UX design into Learner Experience Design: "Making sure student voice is integrated more purposefully by sharing the course development and iterative process with those for whom it is designed" (Kilgore, 2016).

  • May understand mobile devices recreationally, but lack the domain knowledge to assist in utilizing new programs/apps
  • Needs motivation
  • LCD focuses on the knowledge "that lies between a novice learner and an expert" (Hunag et al., 2021, p 84).

Tech: Mobile Devices

Needs of Learners

  • Learners need more motivation because they lack specific domain knowledge.
    • Through reminders, notifications, and peer communication (social presence)
  • Learners need edtech that decreases cognitive load, since they have more information to process.
  • Digestible information that is presented in a variety of ways to address different learning styles

Technology: Mobile Device

User Perspectives

  • Already have background/domain knowledge
  • Use tools with the same context/for the same purpose (homogenous population)
    • Phones for work purposes: email, attach files, edit presentations, and communicate with team members
  • Tools assist them in completing work
  • "UCD addresses conceptual distance between" user and product (Huang, et al. p 84)
    • For mobile devices, the distance may be layout changes from computer to phone