Dragon's Dungeon Breakout
Luis Garcia
Created on September 20, 2024
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Transcript
© 20XX A game by 'Your Name'
Story
Start game
WILLCALLS
WMR
's
The
breakout
Start game
YOU ARE THE CHOSEN CSR, TRAINED IN THE MOUNTAINS OF EISENHOWER. TOUGHT THE WAYS OF RIDE ASSIST BY YOU VERY HANDSOME, AND WISE TRAINER, MR GARCIA. YOU ARE OUT TO GATHER ALL THE RIDE ASSIST GEMS TO BY SOLVING THE CUSTOMER ISSUES AND BECOMING THE CHOOSEN ONE AND DEFEAT THE IRATE CUSTOMER DRAGON
X
Thank goodness you’ve come! We need your help!You need to find the 4 Ride Assist Gems so that the sword has enough power and then defeat the irate customer dragon that is terrorizing the phone lines!
No thank you, I’ll pass
Of course!
X
Help us, only a person like you can do it!
well...why not, i change my mind mister sir!
X
Ouch! I thought you were cool ... Mr. Garcia said you were the choosen one!
X
I knew you would not fail me! Thanks a lot! Here is the ride assist sword of justice. Now gather the Ride assist Gems to complete it and defeat the irate customer dragon.
X
Start level
Watch out, a cranky customer is in your way!Get the ride assist gem by solving his will call issues...
will call GEMs
LEVEL 1 - EARTH GEM
X
Where do you think you’re going, mortal?! You won’t be worthy of my ride assist Gem until you get all my questions correct. Do you dare to try?
false
true
1
X
lyft and uber are considered commercial TPs
send "startall" to 46080
send "start" to 801223
2
X
how do you re-enroll Lyft mbrs to text messages?
supervisor
tp assigned to trip
3
X
Who do you call to activate commercial TPs
2 times
1 time
4
X
how many times do you attempt to call a TP to activate a will call?
Cancel Trip
Check rideshare eligibility
5
X
During a will call scenario, when a tp doesnt answer your phone calls, what is the next decision point?
X
Congratulations!! Here is your reward, you have earned it
I will defend my sensei's honor, let me go again!
x
X
Hahahaha, really? did you check the decision tree? Mr. Garcia is loosing his training touch
X
Start level
Drag the light to find the correct answer
cancellation GEMs
LEVEL 3 - WATER GEM
Search for the amount of notice you need before cancelling a reservation
90 minutes
5 days
2 days
X
what is the folder/bucket you assign when doing a short notice cancellation and the TP doesnt answer your call?
same day pending cancellation
cancel
non response pending
X
what do you need to do cancel a reservation with no tp assigned
cancel right away
call supervisor
leave a trip note that it needs to be cancelled by routing
X
can a tp reject a cancellation?
TP must accept CSR cancellations
its a coin toss
no, tp will show up no matter what if they are on the way
X
And now look for the gem! Hurry up!
X
X
You got the Water gem!
X
Exit
Try Again
GAME OVER
X
Defeat the dragon!
FINAL LEVEL - DRAGON
X
raar...where is my car!! HOW COULD YOU MESS THIS UP!! RAAR YOU WILL FEAR ME!
X
X
X
X
X
X
© 20XX A game of 'luis'
You defeated the irate customer dragon. Everything returned to peace, MR Garcia is able to sleep well again knowing you are versed in Ride assist kung foo.And you’ve become become the chosone one!
THE END
Exit
Stay
SURE YOU WANTTO GO OUT?
What will become of us!