Business vision deck
Yousra Mahmoud
Created on September 19, 2024
Over 30 million people build interactive content in Genially.
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Transcript
- Guidlines
- Expectations
- Metrics
- Requests
Team Meeting: Preparing for Production
Guidlines- Mobile Phones and bags are not allowed in the production area - Always lock your green gots before leaving the area.
Expectations:
Adherence
Communicate
Seek support
Metrics
12%
unassigned SIC
9:50 min
AHT
2 minutes
Hold Time
OP2: 12%
Park rate
OP2: 95%
Understability
CCX ( BB)
Adherence
OP2: 90%
Sick leave
Sick note should be provided from our network and you need to bring a hard copy of the sick note
Requests
You need to request your annual leave at least 7 days before
Systematic Issues
Systematic issues such as: Blank Page, Error message after accepting the contact. Solution: take a screenshot, send it via Chime, and add the contact ID to a Quip document.
Personal performance quip
Coaching
1:1s
Audits
How to track your performance
Questions?
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.