Presentación Kit de marca
Lemonade
Created on September 13, 2024
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Transcript
Alerts
As users navigate through the claim review, they're first brought to claim alerts. This is where system-generated and Advocate-identified flags will be housed. Users should seek to investigate & resolve any flags prior to issuing a claim payout.
Claim Lifecycle
The claim lifecycle will summarize key dates with timestamps. Users may refer to this and compare it to the policy effective dates. Blender will review this information at first notice of loss to determine if a denial is necessary.
Claim History
The claim history will include prior claims, even those from other carriers. This information is used to rule out duplicate claims and prevent payout on claims with duplicate damages.
Coverages
Policy coverages are displayed so Advocates can identify the coverage available and make note of policy limits and deductibles. Additional policy information can be viewed on the Policy page.