Student Information Team Intro
Chloe Moffat
Created on September 13, 2024
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Transcript
Welcome to LIFE AT ESSEX Introduction
He's our campus cat. You might find him roaming about at Colchester campus and if you're lucky, he might even let you pet him!
Meet Pebbles!
He's going to help you learn more about life at Essex.
Click the arrow when you're ready to get started!
Life at Essex
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The Student Services Hub is open Monday - Friday to support you.
Tap to reveal the answer
Click below to reveal our opening times during term time.
Monday - Thursday: 9:15am - 5pmFriday: 9:15am - 4:45pm
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Once you have registered, you receive a student registration card. This contains your photo, PRID, username, and your course end date. You must use this to record your attendance at lectures/seminars. You must keep this safe. If you lose the card, you need to pay £5 for a replacement. There are only a few exceptions to this rule.
Which of these reasons would get you a free replacement card?
You don't like the photo on your card
We can confirm that your card is faulty
You want an extra one in case you lose it!
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Life at Essex
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Life at Essex
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Oh no! You have a timetable clash. You can't be in two places at once! What should you do?
Nothing, it will get sorted for you.
Flip a coin and attend your favourite class!
Report the problem at the bottom of your timetable on your MyEssex Portal.
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Life at Essex
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You can find lots of useful information online. Click on each of these online resources to learn more about how they can help you.
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Life at Essex
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If you have any questions about anything during your time studying with us, you can contact us. If we aren't able to help, we can refer you to the right place.
You can contact us in many different ways. Click the email button below to reveal our email address.
askthehub@essex.ac.uk Please save this to your contacts, you never know when you may need to contact us!
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Life at Essex
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Click the die to roll and move Pebbles the cat to the number you land on. Click the number to see your question.
We all get lost from time to time! If you don't know where to find a class or a specific services on campus, you can use our Find Your Way website for directions. Click the images below to explore the campus maps. Why not try to find your next class!
Colchester Campus
Southend Campus
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It's important to know who to contact in an emergency situation.Click on your campus to find information about emergency services. You should save the numbers on your phone so you're ready if you ever need them.When you have saved the contacts, click the arrow to carry on.
Colchester
Southend
Loughton
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Life at Essex
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Blackbullion is the app designed to help you manage your money.We know it can be difficult to stretch your budget so we recommend downloading the app now to help you as much as possible.Go to the link below to register:https://www.blackbullion.com/
https://www.blackbullion.com/
What is the best way to manage your money?
a) Spend it all at once
c) Walk everywhere
b) Budget with Blackbullion
d) Pay an accountant
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If you wish to get in touch with us, you can open a live chat with us. To do so, open up any University webpage and click on the speech bubble in the bottom right corner. Press play to find out more.
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Take a look at the link below to find our number.
What is our telephone number?
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Drag the correct numbers into position and click submit. We've filled in the first part for you.
Submit
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You can call our team if you need to speak to us.
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Whilst we can help with course administration, you should contact your department for help with course specific questions.
Which is the correct email to contact the Economics department?
maths@essex.ac.uk
ueco@essex.ac.uk
askthehub@essex.ac.uk
The Law Department has the same email for both UG and PG students.
False
True
You can see the contact details for all of the departments at the link below:
https://www.essex.ac.uk/student/resources/departmental-contact
Use the link to answer the questions about contacts.
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Click the die to roll and move Pebbles the cat to the number you land on. Click the number to see your question.
Congratulations!
You've reached the end of the Life at Essex introduction!
Pebbles is very proud!
All of these topics (and more) are things we can help with in the Student Information Team.
Remember, if you have any questions...
JUST "ASK THE HUB"
That's right!
To report a timetable clash, you need to scroll to the bottom of your timetable in your MyEssex Portal.
Once you've done this, you can click 'report a timetable problem', or request a change if you need to.Click the link below to find out more.
Gradintelligence is your portal for student documents.Documents that you might need both during your time at university and after can be found on here; such as transcripts or student status letter.
Gradintelligence
https://gradintel.com/index.php/en/login
You can log in here; https://gradintel.com/index.php/en/loginIn addition to documents, you can use Gradintelligence to find and record volunteering opportunities. Take a look to see if something might be of use to you.
Not quite!
Click here to find our more.
We will need to know if there are any issues with your timetable. As such, you will need to report this.
Telephone Security on 01702 328208 / 07920822061 or out of hours contact 01702 328408 / 07920821678.Ask for the required emergency service - first aid, ambulance, fire service or police - and give your location.
Gateway Building
Security & Emergency Contacts
Our Southend security teams are divided up based on which building you are in. It's important to have the details to get you help as quickly as possible so save all the details and go here for more information.
here
Uni Square Accommodation
The Forum
Clifftown Studios
For both emergencies and non-emergencies, telephone extension 01702 328325 or 01702 328326 for help from on-site first aiders who will ensure an ambulance is called if required.
For both emergencies and non-emergencies: Phone University Square reception on 01702 328408 or 07920821678 and ask for the required service - first aid, ambulance, etc - and give your location.
Telephone Security on 01702 328508.
In the event of sudden illness or collapse, call 999 directly. Then, call Security and tell them to expect the arrival of the emergency services.
The Student Directory has loads of information that can help you during your time at Essex. You just search for what you need help with and you can find the answer quickly.Use the following link to try searching:https://www.essex.ac.uk/studentTip: if you're in a rush, try searching in your web browser 'uni essex' followed by what you need help with. E.g. uni essex council tax letter
Student Directory
https://www.essex.ac.uk/student
You can find lots of useful information on your MyEssex portal about your course, personal information and life on campus. You can access your MyEssex Portal using the following link.https://www.essex.ac.uk/myessex/Tip: if you ever need to change your address, you can do this on your MyEssex portal.
Your MyEssex Portal
https://www.essex.ac.uk/myessex/
Correct!
If you think your card is faulty, please visit us at the Student Services Hub. We can test your card from here. If we can confirm that it is faulty, you will get a replacement for free. Click the link below to find our more.
Try again!
Not quite!
Click here
Take a look at the webpage below for more information.
In an emergency whilst on Colchester campus, do not dial 999 yourself. Call 01206 872222.By calling our number instead, Campus Patrol or Security Officers can direct the emergency services to the exact site of the emergency without delay.
Security & Emergency Contacts
If you are living in on campus accommodation, you should click on the picture below to find the specific contacts for your area of accommodation.
Emergencies
Non-Emergencies
Call the Security and Safety Centre on 01206 872125.
Try again!
Not quite!
Click here
Take a look at the webpage below for more information.
Not quite!
Click here to find out more about timetables
As much as we'd love this to be the case, you will need to tell us if there are any timetable issues otherwise your attendance will be affected.
- Telephone Security on 07920 822101.
- Ask for the required emergency service - first aid, ambulance, fire service or police - and give your location.
Emergencies
Security & Emergency Contacts
Non-Emergencies
For help from security, telephone Security on 07920 822101.