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HISTORY COLORS

Jamie Prentice

Created on September 13, 2024

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Transcript

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

20XX

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

History Edu Colors

20XX

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

20XX

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

Lorem ipsum dolor sit

CSA Process

Blue = internal and external process / Red = internal only processes

Clinician advice

CSO Formal review

CSA Concern investigation

CPD Audit / PS Inbox / Remote review / Potential patient complaint

ENT Remote Review Escalation

Training / Px Referral / Follow up Reviews

Spreadsheet tracker updated

Audit of outcomes

Recommendations

Internal training for team and/or update to training materials

Risk Assessment

Clinical Concern

Spreadsheet tracker updated

Regardless of source, remote review process is used to start the process

PS Team actions

The CSA programme procedure is a published SOP supervised and reviewed by CSO on an ongoing basis