HISTORY COLORS
Jamie Prentice
Created on September 13, 2024
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Transcript
History Edu Colors
20XX
20XX
20XX
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CSA Process
Blue = internal and external process / Red = internal only processes
CPD Audit / PS Inbox / Remote review / Potential patient complaint
Risk Assessment
ENT Remote Review Escalation
CSO Formal review
Internal training for team and/or update to training materials
The CSA programme procedure is a published SOP supervised and reviewed by CSO on an ongoing basis
Spreadsheet tracker updated
CSA Concern investigation
Spreadsheet tracker updated
Recommendations
Training / Px Referral / Follow up Reviews
Clinician advice
PS Team actions
Audit of outcomes
Regardless of source, remote review process is used to start the process
Clinical Concern
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