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HISTORY COLORS

Jamie Prentice

Created on September 13, 2024

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20XX

History Edu Colors

Clinical Concern

Regardless of source, remote review process is used to start the process

Audit of outcomes

PS Team actions

Clinician advice

Training / Px Referral / Follow up Reviews

Recommendations

Spreadsheet tracker updated

CSA Concern investigation

Spreadsheet tracker updated

The CSA programme procedure is a published SOP supervised and reviewed by CSO on an ongoing basis

Internal training for team and/or update to training materials

CSO Formal review

ENT Remote Review Escalation

Risk Assessment

CPD Audit / PS Inbox / Remote review / Potential patient complaint

Blue = internal and external process / Red = internal only processes

CSA Process