Phase 1

Mentoring Foundations

Steps for a Successful Relationship

Mentee

Mentoring Goals

Mentor

Building Trust and Competence

Mentor Preparation

Mentoring Journey Timeline

Initial Meeting & Goal Setting

Regular Check-ins & Progress Monitoring

Adjusting Goals as Needed

Reflection

1

2

3

4

Sources

• Reflect on my Motivations for Mentoring
• Assess my readiness and commitment
• Identify skills and strengths I bring

• Establish Objectives
• Collaborate with Mentee
• Professional Growth

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• Foster Open & honest Communication

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Call Center Manager

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Director

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• Visit the Analytics settings;
• Activate user tracking;
• Let the communication flow!

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• Visit the Analytics settings;
• Activate user tracking;
• Let the communication flow!

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• Visit the Analytics settings;
• Activate user tracking;
• Let the communication flow!

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When setting mentoring goals, it is important for both mentor and mentee to collaborate in defining clear learning objectives, ensuring that both parties are aligned in their expectations and committed to achieving meaningful growth (Zachary & Fain, 2022).

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When building trust and competence in mentoring, it is essential to foster open communication and provide honest feedback, creating a space where both mentor and mentee feel safe to express themselves and engage in meaningful growth (Zachary & Fain, 2022).

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My motivation for mentoring is rooted in the desire to contribute to personal and professional growth, both for myself and others. I find mentoring to be a reciprocal process where I can share my knowledge and experiences while also gaining new insights.

Mentoring

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My Mentee is one of my Call Center Managers who is always asking questions and having a curious and growth mindset. He wants to continue growing with the company and develop his skill sets.

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Before entering a mentoring relationship, it is crucial for the mentor to reflect on their motivations and assess their readiness to commit fully, ensuring that they are equipped to guide the mentee effectively (Zachary & Fain, 2022).

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Zachary, L. J., & Fain, L. Z. (2022). The mentor's guide: Facilitating effective learning relationships (3rd ed.). Jossey-Bass

• Visit the Analytics settings;
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