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EMPLOYABILITY: ICEBREAKER Problem-Solving Pass Our game is called "Problem-Solving Pass". For this game, we'll need to sit in a circle. Don't worry, no one is going to be put on the spot. All you need to do is to think creatively and work as a team. Step 1: I'm going to give a ball / object to one person. Along with the ball, I will also present a hypothetical but common workplace problem. For example, "A customer is unhappy because their order was delivered late." Step 2: The person with the ball will suggest a potential solution to this problem. However, this solution must demonstrate one of the following skills: teamwork, communication, adaptability, or problem-solving. For example, "I would apologise to the customer, explain the situation, and offer them a discount on their next order as a goodwill gesture. This is an example of good communication." Step 3: Once they've provided their solution, the person can then pass the ball to someone else in the circle. This person will have a chance to improve on the initial solution, adding another employability skill. For example, "I agree with the initial solution, and additionally, I would gather the delivery team to understand why the delivery was late and find ways to prevent it from happening again, demonstrating teamwork." The ball continues to be passed until everyone in the circle has had a chance to contribute to the problem's solution. Remember, this isn't about finding the 'perfect' solution or worrying about 'right' or 'wrong'. This is about sharing ideas, learning from one another, and building our understanding of these important skills in a supportive environment. We are all here to learn and grow together. Also, note that we're respecting each other's opinions. It's not about debating or arguing over the best solution but about adding and building on others' ideas. Let's make sure we're listening to each other and giving each other the space to speak. Example Workplace Problems:

  • Late Deliveries: A key supplier has fallen behind schedule, and it's impacting our ability to meet customer demands.
  • Communication Breakdown: An important email communication was missed because it was mistakenly marked as spam.
  • Team Conflict: Two members of the team have had a disagreement and it's affecting the overall team morale and productivity.
  • Customer Complaints: A customer has posted a negative review online, stating they received poor customer service.
  • Technical Issues: The company website has gone down during peak business hours.
  • Misunderstandings: Instructions given to a team member were unclear, and they completed a task incorrectly as a result.
  • Time Management: The team is struggling to complete tasks on time due to a high workload.
  • Budget Constraints: A project is at risk of running over budget, potentially leading to cutbacks on essential items.
  • Staff Shortage: An unexpected staff absence means the team is short-staffed during a busy period.
  • Change Management: A new workplace policy or tool is being introduced, but the team is resistant to change.

EMPLOYABILITY: DISCUSSION Discuss the following points with your group: 1. Communication - How would you define good communication in a work environment? - Share a time when you had to use good communication skills to solve a problem. - What are some potential consequences of poor communication in the workplace? - How does good communication promote productivity in the workplace? - What are some strategies you would use to communicate effectively in a diverse team? 2. Team Work - Why do you think teamwork is important in the workplace? - Can you share an experience where teamwork made a difference in accomplishing a task? - What are some of the challenges that might arise when working in a team and how can they be overcome? - How can diverse opinions within a team lead to better results? - How does good teamwork contribute to individual employability? 3. Adaptability - What does it mean to be adaptable in the workplace and why is it important? - Share a time when you had to adapt to a new situation. What were the challenges and how did you handle them? - How does adaptability play a role in problem-solving within the workplace? - How can someone improve their adaptability skills? - How do you think adaptability affects employability in a rapidly changing work environment? 4. Problem Solving - Why is problem-solving an important skill in the workplace? - Share an instance where you had to use problem-solving skills. What was the situation and how did you resolve it? - How can problem-solving skills be improved? - How does the ability to solve problems contribute to teamwork and communication? - How do you approach a problem when you first encounter it at work? 5. Overall Employability - How would you define employability? - What are the top three skills you believe are crucial for employability in today's work environment? - How do communication, teamwork, adaptability, and problem-solving skills contribute to one's overall employability? - Can you think of a job or a role where these skills may not be necessary? Discuss why or why not. - What are some other skills, not mentioned above, that you think are important for employability?

EMPLOYABILITY: RESEARCH Research different careers and what training is involved. This could be jobs in animal care, childcare, administration, etc. What qualifications and training do you need for each job role? What training is involved for each job? What other considerations are needed to get into each career, e.g. personal qualities? Research the advantages of good teamwork and clear communication in the workplace. You could use find quotes from employers, the government, employees, or articles and blogs. Provide some facts and statistics to back up your findings. Remember to check your sources to make sure they are valid, factual, and reliable. You could use the CRAAP method to help with this. Make some recommendations as to how and why it is important to develop employability skills. Remember to back up your recommendations with facts.

EMPLOYABILITY: ACTIVITY The Unseen Obstacles Course We're going to be undertaking an activity that will help you demonstrate your understanding of key employability skills - communication, teamwork, problem-solving, and adaptability. For this activity, we'll need an open space in the room, some chairs, and blindfolds for half of the group. Part 1 - Course Setup (10 minutes) Divide yourselves into two teams of three to six members each. Each team will get five minutes to design an 'obstacle course' using the chairs in the room. The course doesn't have to be too complicated, but it should require some navigation. While one team is setting up their course, the other team should turn away or close their eyes so they can't see what's being created. Part 2 - The Unseen Obstacles Course (20 minutes) Now that we have our courses set up, we're going to navigate them. Half of each team will be blindfolded. Those who aren't blindfolded will guide their teammates verbally from the start of the course to the end. Those who are blindfolded are the 'navigators', and their job is to listen, communicate, and make their way through the course based on their team's instructions. Remember, this is not a race, but an exercise in effective communication, teamwork, and problem-solving. You'll need to carefully communicate with your team, be adaptable in the face of unexpected obstacles, and solve the problem of how to successfully navigate the course. Part 3 - Role Reversal (20 minutes) Once all the navigators from the first round have completed the course, we'll switch roles. The guides will become navigators, and vice versa. The other team will get a chance to alter their course before the new navigators begin, to ensure it remains unseen and challenging. Part 4 - Reflection (10 minutes) After both rounds of the Unseen Obstacles Course, we'll gather together and reflect on the experience. This is a crucial part of the learning process, as it allows you to consider what worked, what didn't, and how you might apply these skills in a work environment. Here are some reflection questions to get you started: 1. How did you find the experience of being a guide? What about a navigator? 2. Which employability skills did you use most during this activity? 3. How did communication play a role in your success? 4. In what ways did you have to demonstrate adaptability? 5. How did your team work together to solve problems and overcome obstacles? 6. How might these skills apply to a real-world work environment? Remember, the objective of this activity is not to win, but to develop and demonstrate your skills. You're all winners as long as you're learning and growing.

EMPLOYABILITY: REFLECTION Reflecting on the Enrichment Session: Take a few minutes to reflect on your experience during the enrichment session. Think about the tasks that you completed and the things you achieved. How did you use employability skills during the session? Write down your thoughts in a paragraph or two. Reflecting on your own employability skills: Think about a time in your life when you were able to use your employability skills. This could be something big or small, such as adapting your approach to solve a problem, or communicating effectively as part of a team to complete a task. Write about that experience, including how you used your employability skills, and how this impacted the outcome. Looking forward: Finally, consider how you can apply your employability skills in your daily life. Think about how you can be a better colleague, friend, partner, son, or daughter through employability skills, and describe how you can improve in this area. Write about the approaches you will take, the challenges you may face, and how you will overcome them. Don't forget: Review your answers and make sure that they demonstrate your understanding of the concept of employability skills and how it can be applied. Be sure to proofread your work for spelling, grammar, and punctuation errors.

We are looking to see how well the learner:

  • demonstrates effective communication and interpersonal skills in professional settings
  • shows the ability to work collaboratively as part of a team
  • displays problem-solving skills and adaptability in the workplace
  • demonstrates time management and organisational skills
  • exhibits a positive work ethic, including reliability, responsibility, and accountability