TOURISTIC INVENTORY

QUINTANA ROO

Touristic Inventory

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For its comprehensive experience that mixes nature, culture and entertainment, its customer service, high-quality facilities, commitment to sustainability, exclusive services, and exceptional cuisine, exceeding expectations. 🤩

The quality is widely recognized for its ability to offer a comprehensive and luxurious experience to its visitors. The facilities are top-notch, cared for down to the smallest detail, ensuring comfort and safety at all times. 👨‍👨‍👧‍👦

It offers ramps, accessible paths, and special areas for people with disabilities. It has wheelchairs for rent, accessible bathrooms, and transportation within the park. In addition, its guides and staff are trained to provide assistance.

Xcaret's communication is comprehensive and aimed at strengthening its brand image, keeping visitors informed and ensuring a high-quality experience both in the park and outside of it.

Employees are well trained in their respective areas and in customer service. They receive ongoing training to ensure they are up to date with best practices and the knowledge needed to assist visitors.

Está conectado a SECTUR, el Consejo de Promoción Turística, y está súper conectado con las redes estatales y locales promoviendo sus parques. Además cuenta con alianzas internacionales.

Info

Center ▶️ Solidaridad 🚏

Area ▶️ Quintana Roo 🏖️

Unit ▶️ Xcaret 🦩🌴🐬

Zone ▶️ Riviera Maya 🌊☀️🏝️

Xcaret is an eco-archaeological park situated near Playa del Carmen in the Mexican state of Quintana Roo. It stands out for its unique combination of natural attractions, cultural experiences, and entertainment. The park features a range of activities, including exploring underground rivers, visiting beaches, and experiencing aquariums and wildlife exhibits. It also offers cultural performances and exhibits that highlight the history and traditions of the Maya civilization, with popular shows like "Xcaret México Espectacular" showcasing Mexican music and dance. Xcaret is a major contributor to the local economy, drawing a significant number of both domestic and international tourists.

xcaret

Brief Analysis

Quintana Roo, the state where Xcaret is located, is a prominent destination known for its stunning Caribbean coastline. The state includes renowned tourist spots such as Cancun, Playa del Carmen, Tulum, and Cozumel. These locations are celebrated for their pristine beaches, crystal-clear waters, and vibrant marine life. Additionally, Quintana Roo is home to significant Maya archaeological sites like Tulum, Cobá, and Chichen Itza, which attract history enthusiasts and cultural tourists. The region is also noted for its natural wonders, including the Sian Ka'an Biosphere Reserve and numerous cenotes, which offer opportunities for activities such as snorkeling and diving.

• VIP tickets
• Additional services
• Discounts and promotions

Xcaret's prices are on the high side, but they reflect the quality of the experience and services offered.Prices vary depending on the type of ticket, the season, and the additional services that the visitor chooses.

Xcaret

PRICES

• Basic tickets
• Additional packages and experiences

• Focused on values ​​such as sustainability, cultural preservation and commitment to excellence in service.
• Promoter of responsible tourism, with a focus on environmental conservation and the rescue of Mexican traditions.
• Prioritizes the well-being of its employees, fostering a culture of respect, inclusion and professional development.

This is reflected in a highly trained team committed to providing a high quality service.

Organizational Identity

Xcaret is easily accessible and well signposted. It is located in the Riviera Maya, close to Playa del Carmen, allowing for easy location using popular landmarks. Additionally, it offers map support, clear signage, and transportation from nearby areas, making it easy for visitors to get there. It is also accessible through navigation apps, such as Google Maps, which helps plan routes and travel times.

Certificaciones

Sustainable Tourism Certification: Recognized by SECTUR, it validates sustainable practices. EarthCheck Certification: Accredits environmental and sustainability performance at an international level. Health and Safety Certification: Ensures that the park meets high standards of safety and protection for visitors and employees. ISO Certification: Some areas of the park are certified under ISO standards, guaranteeing quality in the management of processes and services. Awards and Recognitions: It has received various awards for its excellence in service and contribution to sustainable tourism.