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The SDS Digital Guide

Alexander Marc

Created on September 10, 2024

Interactive guide for the most common processes used by students at SDS

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Transcript

Welcome to the SDS Digital Guide!

This is your interactive crash course through our most common processes!

To get started click this

Home

Getting Started

Registration, Semester Request, Appointment Request, Placement Testing, Note Taking, Accommodate Services

Accommodation & Access Requests

Course Substitution Request, Housing Accommodate Request, Reporting an Access Concern, Most Common Accommodations

Accessibillity Tools & Resources

Assistive Technology, Alternative text Format Request, Deaf & Hard of Hearing Services, Temporary Injury or Illness

Trouble Shooting

How to fix common issues students run into with test scheduling, semester requests, and appointment requests

Getting Started

Registration

Steps to Register with Student Disability Services (SDS)

Semester Request

How to submit and review previous semester requests

Appointment Request

Steps to schedule an appointment with a staff member

Placement Testing

How to request accommodations for placement testing

Note Taking

Information on available accommodations and note-taking tools

Accommodate Support

How to navigate and use Accommodate

HOME

Accommodation & Access Requests

Cousre Substitution Request

How to request a Language or Math substitution

Housing Accommodation Requests

How to apply for available housing accommodation options

Report an Access Concern

Procedures for reporting accessibility concerns on campus

Most Common Accommodations

Overview of the most frequently provided accommodations

HOME

Accessibillity Tools & Resources

Assistive Technology

Tools available to support students' academic needs

Alt. Text Format Request

Process for requesting text in alternative formats

Deaf & Hard of Hearing

Services for students, staff, and guests with hearing impairments

Temporary Injury or Illness

Accommodations for students with temporary disabilities

Assignment Extension

Guidelines for requesting an extension on assignments

Student resources

General resources available to support student success

HOME

Accommodate Support Services

Registration

Get started with SDS

Semester Request

Request accommodations for upcoming semesters

Appointment Request

Schedule an appointment with an SDS staff member

Test Booking

Book and manage your accomodations for tests

Letters & Documents

View your SDS correspondence and submitted documents

Approved Accommodations

Review your approved accommodations

BACK

HOME

Registration

Before you can get anything done with SDS you must be registered.

Steps to Register

Click Here to View Steps With Pictures

Detailed Instructions

Click Here to View Video Aid

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Semester Request

Semester Requests must be submitted EVERY semester to recieve accommodations.

Submitting a Semester Request

Click Here to View Steps With Pictures

Click Here to View Video Aid

Searching for previous Semester Requests

Click Here to View Steps With Pictures

Click Here to View Video Aid

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Appointment Request

There are several different types of appointments that can be made to interact with our staff. All of which should be scheduled through accommodate.

Steps to Request an Appointment

Click Here to View Steps With Pictures

Detailed Instructions

Click Here to View Video Aid

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Placement Testing

It is possible to get accommodations for your placement testing. Follow these steps to get the necessary accommodations.

  • Register with SDS atleast TWO WEEKS prior to your placement test
    • Be sure to check off the box that says this is specifically for placement testing
  • We will process your request as quickly as possible
  • There will be two emails to look out for
    • An RT Ticket that confirm placement testing has recieved our email
    • A second email within 48 hours explaining how to access your accommodated test
  • Any follow up questions should be sent to placement@umbc.edu

Register with SDS

Detailed Instructions

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Note Taking

There are two kinds of Note Taking accommodations that are availablie; Audio Note Taker Software and Peer Note taker.

  • You must be approved for note taking accommodations to be able to use either
  • Most students are approved for audio note-taking software.
  • Peer note takers can only be assigned after the semester request has been submitted

Otter.ai will be the primary note-taking application for students.

  • Otter.ai is used to record audio, import audio files, and generate transcripts too
  • It also features speaker identification, keyword generation, and enables collaboration on transcripts

Detailed Instructions on Otter.ai

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Test Scheduling

All tests to be scheduled with SDS must be scheduled at least 96 hours in advance.

Test Scheduling Steps

Click Here to View Steps With Pictures

Detailed Instructions

Click Here to View Video Aid

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Course Substitution Request

It is possible to request substitutions for the 201 Level Language and Math GEP requirements if you have disabilities that impact your ability to complete these requirements.

201 Level Language Requirement

Mathematics GEP Requirement

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Housing Accommodation Request

We offer two types of accommodations for housing. Emotional Support Animal assistance and request for a single room.

Emotional Support Animal

Request for Medical Single

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Report an Access Concern

To report an access concern you see around campus follow the link below.

Reporting an Access Concern

ACADEMIC SUPPORT SERVICES

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

ACCOMMODATE SUPPORT SERVICES

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

HOME

ACCOMMODATION & ACCESS REQUEST

ACCOMMODATION & ACCESS REQUEST

Most Common Accommodations

Below is the list of our most common accommodations. Accommodations are assigned by a case by case basis.

  • Placement Testing Accommodations
  • Accommodated Testing/Exam Administration and Proctoring
  • Note-Taking Assistance (Sonocent/Glean Audio Notetaking, Echo Smartpens)
  • Interpreting/Transcribing Services
  • Alternate Format Course Materials (for printed or inaccessible text)
  • Assistive Technology (ex., Jaws, Read & Write Gold, Dragon Naturally Speaking, Kurzweil software are all available to use on campus)
  • Accessible Housing & Related Housing Accommodations
  • Advocacy and Advising in working with faculty and staff on access solutions

ACADEMIC SUPPORT SERVICES

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

ACCOMMODATE SUPPORT SERVICES

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

HOME

ACCOMMODATION & ACCESS REQUEST

ACCOMMODATION & ACCESS REQUEST

Assistive Technology

Below is the list of the technologies that can be used to help aid you that are used at UMBC

  • Text to Speech
  • Speech to Text
  • Screen Magnification
  • Audio Recording ( Device and Software )
  • Rocketbook
  • IPEVO V4K USB Document Camera
  • IPEVO Mirror Cam

Detailed Instriuctions for Other Apps and Tutorials

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Alt. Text Format Request

You can get access to have text in different forms. The most common of which is digitally but you can also get it in braille and audio. Most of these alternate formats require technology to be used.

  • Must be approved for the accommodation and enrolled for the class you want to use this for
  • First check the bookstore website to find what texts are needed for the course youre registered with
  • Then check if the textbook is a part of the CMI or in digital format on the bookstore already
  • Other texts may be available through AOK Library Articles, AOK Library Course Reserves, or the Library’s InterLibrary Loan service
  • Then check VitalSource, it is possible you may be able to purchase them directly
  • If ALL else is unavailable submit through SDS with: Title, Edition, Author, Publisher, ISBM#

Detailed Instructions

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Deaf & Hard of Hearing

Students who are deaf and hard of hearing can request for services through our request form. On the form you can request for ASL Interpreters, Transcriptions, and Document Remediation.

Request for Students

For Students its best to Request for an interpreter at MINIMUM two days before they are needed, ideally you should submit your request a week in advance

Requests for Guests and Staff

Staff, visitors, and guests should make their need for an interpreter known atleast two weeks in advnace from when they know they will be here

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Temporary Injury or Illness

Students that get injured or sick and feel that they may need accommodations can use our sevices and get some!

Register with SDS

Schedule an Intake appointment

When scheduling make sure you note that this is for TEMPORARY accommodations so we can make sure you get the most accurate help at the time

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Assignment Extension

You must have the accommodation for assignment extension to be able to use this.

  • If you need to use this accommodation, contact your professor to initiate
  • The request is expected to be submitted prior to the due date
  • Approval is done on a per assignment basis
  • Agreed due date extensions should be adressed in writing

Detailed Instructions

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Student Resources

Some resources students may find helpful

SDS Student Appeal and Grievance

UMBC Office of Equity and Inclusion

Campus Map and Accessible Routes

Accessible Parking Info

Maryland.gov Transition from High Schoool to College

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Letters & Documemnts

A tour of how to view what letters(emails) SDS has sent you and what documents you have sent us.

Guide to View Letters

Click Here to View Steps With Pictures

Click Here to View Video Aid

Guide to View Documents

Click Here to View Steps With Pictures

Click Here to View Video Aid

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Approved Accommodations

A tour of how to view what accommodations you have been approved for.

Guide to View Accommodations

Click Here to View Steps With Pictures

Click Here to View Video Aid

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

201 Level Language Requirement

You can request a waiver for the requirement by either making an appointment with us or sending us an email. Please note that your disability should demonstrate an impact on your speech and language skills

Click Here to View Steps to Make Appointment

Click Here for Email Guidlines

BACK

ACCOMMODATION & ACCESS REQUEST

HOME

Mathematics GEP Requirement

You can request a waiver for the requirement by either making an appointment with us or sending us an email Please note that your disability should demonstrate an impact on your mathematic abilities

Click Here to View Steps to Make Appointment

Click Here for Email Guidlines

BACK

ACCOMMODATION & ACCESS REQUEST

HOME

Emotional Support Animal

It is possible to get an Emotional Support Animal (ESA) *Your disability must indicate the need for an ESA*

To get an ESA on campus it requires communication between the SDS office and ResLife.

Register with SDS

Fill out the ESA form There must be a clear connection to the student being impaired without the animal as opposed to having itSet up an Appointment to discuss your disability needs with the animal

Fill out the ESA form

Detailed Instructions

BACK

ACCOMMODATION & ACCESS REQUEST

HOME

Request for Medical Single

It is possible to get a single room while living on campus. *Your disability must include a request for this*

  • Register with SDS

Your disability must clearly state how it affects your daily life and should have a description of how living in a shared space would negatively affect you

  • If accommodation is approved you will then have to communicate with ResLife for further steps

Detailed Instructions

BACK

ACCOMMODATION & ACCESS REQUEST

HOME

Student Appeal and Grievances

A student who feels they have not received or have been denied accommodations or access, or has been the recipient of discrimination based on disability has the right to pursue a prompt and equitable resolution.

  • Step 1: Begin by contacting our office informally to address and resolve the issue.
  • Step 2: The student and a Disability Specialist will discuss potential solutions.
  • Step 3: If unsatisfied, the student may request a meeting with the SDS Assistant Director.
  • Step 4: If the outcome remains unsatisfactory, the student can submit a written summary of the issue to the Director, and a meeting will be scheduled either online or in person.
  • Step 5: If needed, the student can file a complaint with the Office of Equity and Inclusion.
Additionally, students have the right to seek information or file a complaint directly with the U.S. Department of Education's Office for Civil Rights.

Detailed Instructions

BACK

HOME

ACCESSIBILLITY TOOLS & RESOURCES

Semester Request Trouble Shooting

Click Here to View Video Aid

The most common issues students face when submitting their Semester Request occurs when they add NEW classes to their schedule You will need to resubmit your semester request that includes the new classes added to your schedule to recieve your accommodations for that class

Click Here to View Steps With Pictures

Detailed Instructions

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Appointment Request Trouble Shooting

Click Here to View Video Aid

The most common issues students face when scheduling an appoint occurs when they have either selected a time range that is not compatible with our hours of operation or they select a location that does not work for our counselors To get over this issue leave the location for the appointment blank and have the time range be set from 8:30 am to 4:30 pm The location for the appointment will be listed under the counselor's name when you select the appointment

Click Here to View Steps With Pictures

Detailed Instructions

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Test Booking Trouble Shooting

Click Here to View Video Aid

The most common issues students face when scheduling their tests occurs when they select the testing room, the building, and the days of the week When scheduling your test through accommodate ONLY use the date and time range features to find an available slot for your test Be sure to check 'yes' or 'no' on if the test is a final exam and if we must override the course length Overriding the course length would mean that the time length you choose for the test is what your accommodated time will be based on

Click Here to View Steps With Pictures

Detailed Instructions

GETTING STARTED

ACCESSIBILLITY TOOLS & RESOURCES

TROUBLE SHOOTING

HOME

ACCOMMODATION & ACCESS REQUEST

Trouble Shooting

Semester Request

Request accommodations for upcoming semesters

Appointment Request

Schedule an appointment with an SDS staff member

Test Booking

Book and manage your accomodations for tests

HOME

Get to the accommodate landing pageOn the left hand side there will be a tab that says "Documents" Click "Approved Documents" to view what you have sent

Intake Appointments are ONLY for registering studentsIf you want an in person appointment and it is not available through the menus, email us After you schedule the appointment you will recieve a confirmation email within 48 hours

Intake Appointments are ONLY for registering studentsIf you want an in person appointment and it is not available through the menus, email us After you schedule the appointment you will recieve a confirmation email within 48 hours

Make sure you submit all test bookings at least 96 hours (4 days) in advance After you have selected your course you only need to select check availability as it is unessecary to fill out any other field

Email Guidlines
  • When writing your email be sure to include what your disability is
  • Be sure to include all previous attempts at taking language classes
  • Be sure to include all that has been used to help you in the past in all previous attempts

After you have completed the steps to the left you will recieve email instructions to schedule an intake appointment

Once you have been approved you will then need to submit a Semester Request to use your accommodations

Before submitting make sure you review ALL of your classes are there for your accommodations If a class is added after you submitted a semester request you will need to submit a new form

Through accommodate follow the steps to make an appointment Choose to have it be online or in person Make a note that this is specifically for course removal

Intake Appointments are ONLY for registering studentsIf you want an in person appointment and it is not available through the menus, email us After you schedule the appointment you will recieve a confirmation email within 48 hours

Select start and end date Select the past semester to be viewed Search and select

Intake Appointments are ONLY for registering studentsIf you want an in person appointment and it is not available through the menus, email us After you schedule the appointment you will recieve a confirmation email within 48 hours

Get to the accommodate landing pageOn the left hand side there will be a tab that says "Accommodations" Click "Accessibility Request" to view what you have been approved for

After you have completed the steps to the left you will recieve email instructions to schedule an intake appointment

Once you have been approved you will then need to submit a Semester Request to use your accommodations

Get to the accommodate landing pageOn the left hand side there will be a tab that says "Documents" Click "Approved Documents" to view what you have sent

Email Guidlines
  • When writing your email be sure to include what your disability is
  • Be sure to include all previous attempts at taking math classes
  • Be sure to include all that has been used to help you in the past in all previous attempts

Make sure you submit all test bookings at least 96 hours (4 days) in advance After you have selected your course you only need to select check availability as it is unessecary to fill out any other field

Before submitting make sure you review ALL of your classes are there for your accommodations If a class is added after you submitted a semester request you will need to submit a new form

Select start and end date Select the past semester to be viewed Search and select

Before submitting make sure you review ALL of your classes are there for your accommodations If a class is added after you submitted a semester request you will need to submit a new form

Make sure you submit all test bookings at least 96 hours (4 days) in advance After you have selected your course you only need to select check availability as it is unessecary to fill out any other field

Through accommodate follow the steps to make an appointment Choose to have it be online or in person Make a note that this is specifically for course removal

Before submitting make sure you review ALL of your classes are there for your accommodations If a class is added after you submitted a semester request you will need to submit a new form

Get to the accommodate landing pageOn the left hand side there will be a tab that says "Documents" Click "Approved Documents" to view what you have sent

Get to the accommodate landing pageOn the left hand side there will be a tab that says "Accommodations" Click "Accommodation Letters" to view what has been sent to you

Get to the accommodate landing pageOn the left hand side there will be a tab that says "Accommodations" Click "Accommodation Letters" to view what has been sent to you

Make sure you submit all test bookings at least 96 hours (4 days) in advance After you have selected your course you only need to select check availability as it is unessecary to fill out any other field