Supplier Education

SUPPLIER EDUCATION

Building Bridges: Strengthening Supplier-Provider Partnerships

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Speakers: Dr. James Moses, Corewell Health; Joe Hensley, Medtronic; Kelly Briley, OhioHealth; Juliann Helsel, Baxter; Rob Edwards, UK HealthCare; Avi Pinto, Morrison Healthcare; moderated by Bonnie Lai, Vizient

What you should know

Ecosystem insights

The big takeaway

"Strategic partnerships create value beyond savings, leading to enhanced healthcare outcomes,” said Bonnie Lai, Vizient SVP/GM, clinical and physician preference. “It’s impossible to overstate the importance of that two-sided value creation.”

• The key foundations on which to build supplier-provider partnerships include flexibility and an understanding of major pain points.
• Data plays an important role in the evolution of care.

• Suppliers can partner with providers to improve health equity by developing strategies that align with the hospital's equity goals.
• Remember that true partnership doesn't happen overnight.

• The financial and care delivery challenges faced by providers and the healthcare industry at large necessitate data-enabled partnerships that create value beyond cost savings.
• Data needs to be directional, not perfect.
• Even in a challenging healthcare environment, don't be afraid to have conversations about aspirational goals.

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SUPPLIER EDUCATION

Maximizing Your Impact: Strategies for an Effective Partnership with Vizient

Speakers: Mike King, GSK; Selina Singh, GE Healthcare; Dave Smith, Cardinal Health; moderated by Dan Kistner, Vizient

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What you should know

Ecosystem insights

The big takeaway

• The panel consisted of Vizient’s 2024 National Account Leadership Award finalists, who delivered firsthand experiences, strategies and best practices on partnering with Vizient to drive greater value.
• You must connect intentionally. With significant shifts in priorities, conversations must move beyond just contracting.
• Conduct internal surveys to better understand priorities. Plan sessions where key initiatives are identified, and a joint strategic plan is developed.

• It's critical that Vizient and suppliers work closely to positively impact value for providers.
• Panelists offered numerous insights into successful collaboration with Vizient, including emphasizing the crucial role of communication. They noted that initiating dialogues that spark ideas and solutions is essential and that “Vizient will connect the dots for you."

Evolving to a more strategic partnership between our organizations is a journey that takes effort from all. These partnerships drive greater ideas, solutions and value that impact organizations, providers and patients.

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SUPPLIER EDUCATION

Charting Success: Vizient Program Essentials for Suppliers

Speakers: Brad Mitchell, commitment and brand strategies, Vizient; Rebecca Gayden, capital equipment solutions, Vizient; Doug Kucera, pharmacy contract services, Vizient; moderated by David Reardon, pharmacy aggregation, Vizient

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What you should know

Ecosystem insights

The big takeaway

• Vizient leverages data and platforms to assist all stakeholders in transparency, analysis and solutions.
• Suppliers that partner with Vizient in commit programs can benefit from commitment, predictability and consistent purchasing.

• Transparency is key to success as we work with suppliers to enable supply assurance for the industry.
• Vizient and supplier organizations stand to gain from enhanced connectivity and deeper relationships across their broader organizations.

• Building on successful supply assurance and commit strategies for providers is key to meeting customized, category-specific needs as they manage spend.
• Vizient relies on supplier partners as we build and evolve these programs. Supplier involvement ensures transparency within the industry that helps provider organizations make decisions that positively impact patients.

As Vizient continues to develop essential provider programs like supply assurance and commit, it's crucial to collaborate with suppliers. “We did extensive voice-of-customer research to find a solution to bring value to both providers and suppliers,” said Rebecca Gayden, Vizient VP/GM, capital equipment solutions.

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SUPPLIER EDUCATION

The Future of Healthcare: Trends Across the Continuum Sites of Care

Speakers: Azra Behlim, pharmacy contract services, Vizient; Allen Passerallo, orthopedics category management, Vizient; Brooke Beltran, non-acute business development, Vizient; moderated by John Becker, service and insights delivery, Vizient

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What you should know

Ecosystem insights

The big takeaway

• Tailor offerings to non-acute care settings. It's important to adapt products and services to meet the specific needs and patient preferences of non-acute providers, such as home health and outpatient care.
• Suppliers should use data-driven insights and digital tools (e.g., supply chain automation, telehealth) to optimize decision-making and enhance collaboration.
• Focus on partnerships and quality differentiation that support improved patient outcomes.

"According to Kaufman Hall, margins have returned post-COVID but not all the way," said John Becker, Vizient SVP, service and insights delivery. "Ambulatory is the difference maker between hospitals that are doing well and those that aren’t."

• Ambulatory and pharmacy strategy, automation, supply chain optimization and digital integration are some of the biggest trends affecting healthcare and supplier-provider partnerships.
• Suppliers must adapt to meet these needs, particularly through quality and consistency.

Read Kaufman Hall's National Hospital Flash Report