Effective IM Use

Efficient collaborators use Instant Messaging wisely to enhance productivity once relationships are established. IM can be incredibly effective for quick requests and exchanges, saving time compared to emails and phone calls. The immediacy of IM helps keep projects moving forward without the delays of longer communications or the cognitive switching costs of constant interruptions.

The quick, powerful impact of Instant Messaging

Once relationships are solid, use IM for quick, transactional exchanges. If a conversation extends beyond a few messages, switch to a phone call to clarify and avoid misunderstandings.

The nimble and effective use of IM for quick exchanges

Quick and Slick

Don’t feel pressured to respond to every IM instantly. Different generations have varying expectations for IM response times, so understand and adapt to these differences.

The balance of timing and managing expectations with IM

Timely, Not Immediate

For efficient communication, use IM for brief interactions. For detailed discussions or complex issues, use a call or email to ensure clarity and thoroughness.

The precision and efficiency of brief and clear communication

Brief and Clear

Balance the use of IM with other communication methods. Recognize when a more detailed or formal approach is needed to enhance understanding and collaboration.

The careful balance between IM and other communication methods

Balance and Enhance

So, how do you determine when to use IM effectively versus other communication tools?