FAQ

FAQ

Sysdyne

Since ConcreteGO doesn’t require multiple server installations and a VPN, the implementation is easy and can be done very quickly. With a dedicated project manager on the customer side, we can implement a ConcreteGO central dispatch in as little as two weeks.

How long does it normally take to implement ConcreteGO?

Who owns the dispatch data?

The ConcreteGO customer unequivocally owns their own dispatch data. If ever you no longer require ConcreteGO services, Sysdyne will return your operational data in an SQL database format upon request.

Concrete Go

No. You pay your ConcreteGO subscription only when your plants are up and operational.

We close some of our ready-mix plants in the winter, do we still need to pay for a ConcreteGO subscription?

Can you export ticket data to our accounting/ERP system?

We can export ticket data to most accounting/ERP systems. Please contact the sales manager in your region for more detailed information.

Concrete Go

Yes, iStrada can work with batch controls directly without dispatch.

Can I use iStrada without dispatch?

Do I have to pay for trucks that are parked?

No. iStrada is offered as a pay-as-you-go solution. You only need to pay for the trucks that are using iStrada.

ISTRADA FAQs

Yes, our products support other platforms.

Can I use iStrada with my existing dispatch and batch systems?

Does iStrada offer GPS truck tracking?

Yes, iStrada offers GPS truck tracking, electronic ticketing, time keeping, DVIR’s and more.

ISTRADA FAQs

No, you only need to deal with Sysdyne. Your subscription fee will cover the use of iStrada, updates, 24/7 hosting service and support!

Do we have to pay AWS for the hosting service?

Where are the digital tickets stored?

The tickets are stored in a data center hosted by Amazon Web Service (AWS).

ISTRADA FAQs

CloudBatch controls the concrete plant the same as a regular batch control. The system includes a batch panel or junction box that is wired to the physical plant. The CloudBatch software controls the plant by sending control signals to the batch panel.

How does CloudBatch control the concrete plant?

What if I lose internet connection?

CloudBatch will automatically switch to offline mode so batch operators can continue to batch without losing any time or data. Batch data obtained while being in the offline mode will be pushed up to the cloud once the internet connection is re-established.

CLOUD•BATCH FAQs

CloudBatch controls the concrete plant the same as a regular batch control. The system includes a batch panel or junction box that is wired to the physical plant. The CloudBatch software controls the plant by sending control signals to the batch panel.

How does CloudBatch control the concrete plant?

Can I batch remotely?

Yes, any internet-enabled device can be used to access the entire batch system.

CLOUD•BATCH FAQs