CC domain training 2024

Domain Training Session What we'll cover: - What we use domains for? - An overview of how we manage them - How do you request a project domain? - What happens to your request next? - Connecting a domain to a website - Domain, email and website renewal process

Project informationemails

A project might require a domainname for a website, a project informationemail, or both.

Project websites

WWW

What do we use domains for?

Domains - An overview of how we manage them.

OPD orders the domains on your behalf, and will add them to the project expenses on Harvest. The cost for .com domains is £16.95, and for .co.uk domains, it is £9.95. These charges are annual.

Email addresses are not charged; they're part of the domain that has already been purchased. You can also have additional email addresses, such as info@example.co.uk and consultation@example.co.uk.

Our domain partners, KDA Services, manage the domains owned by Counter Context.

Are you developing a project website? Does the project require an email? Name variations

• Name variations they would like to check for availability?
• Use a domain checker; www.nominet.uk/lookup/

Examples:

• frodshamsolar.co.uk
• frodshamsolar.com
• stopfrodshamsolar.com
• stopfrodshamsolar.co.uk

For more contentious projects, it's helpful to have variations to reduce any counter groups setting up domains with the project name in it.

Domains - How do you request a project domain

Before requesting a new domain, you must agree with the client on the following:

Ready to request? Visit CC Hub and submit a request form.

The Domain request form is sent through to creative@countercontext.com email and actioned by a member of OPD.

On the Domain Requests page, click the yellow form button which opens a form which will ask you the following:

• Your name and project number (if available)

• Whether the domain is for an email and or website
• Domain variations, and specify the primary domain, for example - frodshamsolar.co.uk (primary) frodshamsolar.com (secondary).
• The email choice i.e. info@frodshamsolar.co.uk. This usually uses the primary domain name for continuity.
• Specify the AD team members who need accessto the email.
• Who is responsible for producing the website's internal design - our team or an external company?

Domains - How do you request a project domain

Login to Counter Context Hub which is shared with you on Dashlane.

The request will be actioned by OPD, and sent to KDA services to purchase and set up the email.

You'll be notified that your email has been received and again when the domains are purchased and email has been set up. OPD puts the email details on Dashlane which is shared with all AD team members noted on the request. If the project is expected to receive a large volume of emails and run over a several years please let us know and we can monitor the email account and contact KDA Services to increase the space given for the email account when needed, at no extra cost.

Domains - What happens to your request next?

Visit Dashlane and use the detials to add the email to your email account or access the web mail.

You need to request the domain as soon as you can, at least 48 hours before you need to share the website with the client for review. Why? The domain can take a several hours to connect, and the SSL certificate to process will be longer, up to 72 hours, if you share this with the client, they will see a window that says the website is not secure.

A SSL (Secure Socket Layer) certificate is a digital certificate that authenticates a website's identity and enables an encrypted connection.

The website designer will email KDA Services with the website settings to add to the domain

Domains - Connecting a domain to a website

How do we connect the domain to the project website?

Renewal costs .com £16.95 and .co.uk domains £9.95. Email accounts are free. Website renewals are £204 + additional admin charge of £60 to invoice the client.

Project website renew or close down You can close down or put on a password at any time not only at the renewal date. Email creative@countercontext.com Ask the client if they would like to keep the domain/s for another year or let expire. Renewal costs as shown below.

The closedown of email addresses You can close down an email address at any time. When the domain has expired the email will no longer work. You can suspend an email during a pause in a project.Email creative@countercontext.com

Domain renewal or expire You'll receive an email with the project the renewal details and the date you need to take action by; Ask the client if they would like to keep the domain/s for another year or let expire. Renewal costs as shown below.

Domains and websites are purchased for a year. You will be notified by OPD three weeks before the renewal date. Both can be transferred to the client if requested.

Domain, email and website renewal process