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Fondamentaux - Module 5 (EN)

MARIE PIERRE DARTHAYETTE

Created on August 28, 2024

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Transcript

The basics

Module 5: Professional discretion

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Understanding professional discretion

Also called professional secrecy for caregivers, it covers elements and facts of which knowledge is reserved for a few people, which constitute a secret by their very nature, or by the negative consequences their disclosure would engender.

Professional discretion covers what has been :

▪️Entrusted ▪️Seen ▪️Read ▪️Heard ▪️Noted ▪️Understood

But also :

▪️Family situation ▪️ Relationships ▪️ Political opinions ▪️ Financial difficulties ▪️ Sexual preferences ▪️ Unusual practices

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As a hairdresser working with vulnerable people, you will be bound by professional discretion.

It is important to share only the necessary information, and to ensure that the person concerned agrees to this transmission, or is at least informed of the possible consequences. In addition, it must be ensured that the recipients of this information are also bound by professional confidentiality and genuinely need this data in the interests of the customer.

  • Sharing this information is in your customer's interest
  • Only essential information is passed on
  • Information is only passed on to the persons concerned
  • Transmission conditions guarantee discretion (location, etc.)

Make sure that :

It's up to you to set your professional framework so that discretion is respected.

Its scope covers

Illness Precariousness Disability
Treatment Support
Privacy