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Transcript

Daftar Istilah

Melakukan Validasi Konsumen

Pengantar Singkat

Pengantar

Ringkasan

DAFTAR ISTILAH

PRODUK

08

Psychographics

SOLUSI

04

EmpatI

07

06

JASA

05

03

VALIDASI

02

SURVEI KONSUMEN

01

WAWANCARA KONSUMEN

MEMAHAMI VALIDASI KONSUMEN

06

What is a Product? A tangible or intangible item that a business offers to customers to fulfil a specific need or demand.

What is a Service?An intangible offering where a business provides assistance, support, or performs a task that is regarded as high value by customers.

Who is a Customer Survey? A research method used to gather feedback and insights from customers, often through questionnaires or interviews, to understand their preferences, experiences, and expectations.

What is Validation?Validation refers to the process of testing and verifying assumptions about your business idea, product, or service to ensure its viability and potential for success in the market.

What is Solution? A product, service, or strategy developed by a business to solve a particular problem or meet a specific customer need.

What is Empathy?Empathy is the ability to understand and share the feelings, perspectives, and experiences of others, particularly customers or users

What are Customer Interviews?Structured conversations aimed at understanding/validating customer pain points, needs, and preferences regarding a specific problem or challenge they face.