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Approaching Unsafe Behavior

Esperanza Duarte

Created on August 21, 2024

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Transcript

Approaching Unsafe Behavior

I Got Your Back

Introduction

Most jobs here are inherently dangerous. Our safety rules are there to protect everyone.Unsafe actions can lead to serious injuries or worse. We need to help each other stay safe.

I got your back. Not, I got you sucker.

Common Missteps When Addressing Unsafe Behavior

Accusatory language: “Why are you doing that?”Public shaming or confronting in front of others.** Ignoring unsafe actions or assuming someone else will say something.

The Right Tone: “I Got Your Back”

Approach privately and calmly. Use friendly, non-accusatory language. Focus on safety, not blame.

Using Correct Words

"You’re doing that wrong!""That’s not how we’re supposed to do it." "Why are you ignoring the safety rule?" "You should know better than to do it like that."

"Can we pause for a second and go over the correct procedure? I want to make sure we’re both on the same page." "The correct process for this is really important for safety. Can we review it to be sure everything is done properly?" "I know it’s easy to overlook, but the process is there for a reason. Let’s go over the correct steps to keep it safe."

Don't be rude. Be informative.

Steps to Take

1. Observe: Make sure you’re certain about the unsafe action. 2. Approach: Pull the person aside, away from others. 3. Use Empathy: “I know it’s easy to forget sometimes. Let’s double-check this together.” 4. Reinforce Safety: Remind them that the rules are for everyone’s protection. 5. Follow Up: Make sure the issue is corrected and thank them for listening.

Conclusion

• Safety is everyone's responsibility. • Let’s build a culture of support, not fear. • Make it clear that speaking up means you care.

Wrap Up: Key Takeaways

  • Address unsafe actions calmly and privately.
  • Use a friendly, “I got your back” tone.
  • Focus on keeping everyone safe.