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Transcript

Management of Uncertainty: Leadership, Decisions and Action

Sharing some learning

I wanted to develop my approach to:

  • Working with uncertainty and discomfort and making strategic decisions.
  • Engaging and motivating others through periods of prolonged change and uncertainty.
  • Contributing to effective collaborative decision-making.

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Radical uncertainty

3 main characteristics:

  • Don't know all the possible outcomes
  • Probability is meaningless or difficult to assign
  • Issues of categorising/framing based on previous experience
Differs to RISK.

Wicked problems

Dynamic capabilities

Dropping tools

Effectuation

Sensemaking vs decision making

Social facts

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Wicked problems

objectivEs

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Social facts

  • Things that are real
  • Things that are only real if enough believe in them
Examples in society: Money, markets, countries, marriage, human rightsExamples in organisations: Working hours, hierarchical structures, belief that museums are a good thing

objectivEs

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Sense-making vs decision making

“If I make a decision it is a possession, I take pride in it, I tend to defend it and not listen to those who question it. If I make sense, then this is more dynamic and I listen, and I can change it. A decision is something you polish. Sensemaking is a direction for the next period.” Paul Gleason, wildland firefighter

objectivEs

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Effectuation

With the Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!

objectivEs

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Dropping tools

Thanks!