AFRON TEMOS
It IS A ... ?
emergency
crisis
can i talk to the person concerned without unduly intruding on his or her privacy?
yes
NO
has the person i am concerned about contacted AFRONTEMOS?
yes
NO
the person is still in the same situation
Afrontemos will attend the person
yes
NO,
improved
worsened
CONTACT again
646102004
afrontemos@udc .gal
If you have a relationship that allows to you so you must manage your communication with that person very well:• You must maintain the usual routine of communication with this person.• Show your concern, your genuine interest, but do not be alarmed or catastrophic. Do not insist too much because you can generate more stress.• Inform her about the Afrontemos program as an alternative and offer yourself as a bridge to contact Afrontemos if the affected person does not feel able to do so (offer to call while she is with you, or even call on her behalf, if she authorizes you, and inform her afterwards).• Evaluate well what fears she has to ask for help, what kind of resistance or blockage prevents her from asking for help, what previous experiences she has had of help (they may have been good or bad).
An emergency is an urgent and sudden need, such as when an incident endangers the life or psychological or physical integrity of the affected person, or when other people have been put at risk, when there is violence... Afrontemos cannot deal with a case of this type. What to do? Call and collaborate as much as possible with the medical emergency services, police or other emergency services.
You should maintain the usual routine of communicating with the person, taking an interest in their situation and, if possible, praising and supporting their improvement. If you spoke with Afrontemos to explain your concern, you should call back to report that the person is improving and ask any questions you have about how to help them further.
You should maintain, as far as possible, the relationship you had with that person and above all not close the door to any contact that the person might have with you. Inform her about the Afrontemos program as an alternative and offer yourself as a bridge to contact Afrontemos if the affected person does not feel able to do so (offer to call while she is with you, or even call on her behalf, if she authorizes you, and inform her afterwards. You should call Afrontemos (a simple phone call) to manage your own concern and receive advice on how to proceed and what can be done.
If the person the person has contacted Afrontemos and has an appointment, Afrontemos will attend their problem in therapy sessions or, if deemed necessary, will make sure that the affected person contacts a specialized service. How can I collaborate? You should maintain the usual routine of communication with that person, be interested in their process without intrusion and with respect for their privacy. You can collaborate with Afrontemos professionals if they ask you to do so.
You should maintain, as far as possible, the relationship you had with that person and above all not close the door to any contact that person might have with you. If the situation has worsened surely now there are new aspects that could open the door to some kind of help. If necessary, we would restart the process (analysing whether there is an emergency or still a crisis). You should call Afrontemos again to manage your concern and see if they can help you with some new alternative.
If you think that the person could interpret it as an intrusion into their privacy you should call Afrontemos (a simple phone call) to manage your own concern and receive advice on how to proceed and what can be done. You can find out if there are people close to the person concerned (family or a trusted friend/partner) who can share your concern. If there are such people and you can talk to them, explain your concern in case they can do anything else. It is important that you do not reveal anything private or confidential about the person you are concerned about.
A psychological problem (recent or long-standing) can create a crisis because it generates a lot of stress and/or visible symptoms. This situation is often difficult to solve without professional help, but there is time to face it and look for help and solutions. If the response to this situation of stress or psychological (emotional and behavioural) dysregulation can wait several days or weeks without harming or endangering the affected person or others close to them, we can consider it a crisis, not an emergency. In these cases, the Afrontemos program can be of help.
English AFRONTEMOS UDC
UDC
Created on August 14, 2024
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Transcript
AFRON TEMOS
It IS A ... ?
emergency
crisis
can i talk to the person concerned without unduly intruding on his or her privacy?
yes
NO
has the person i am concerned about contacted AFRONTEMOS?
yes
NO
the person is still in the same situation
Afrontemos will attend the person
yes
NO,
improved
worsened
CONTACT again
646102004
afrontemos@udc .gal
If you have a relationship that allows to you so you must manage your communication with that person very well:• You must maintain the usual routine of communication with this person.• Show your concern, your genuine interest, but do not be alarmed or catastrophic. Do not insist too much because you can generate more stress.• Inform her about the Afrontemos program as an alternative and offer yourself as a bridge to contact Afrontemos if the affected person does not feel able to do so (offer to call while she is with you, or even call on her behalf, if she authorizes you, and inform her afterwards).• Evaluate well what fears she has to ask for help, what kind of resistance or blockage prevents her from asking for help, what previous experiences she has had of help (they may have been good or bad).
An emergency is an urgent and sudden need, such as when an incident endangers the life or psychological or physical integrity of the affected person, or when other people have been put at risk, when there is violence... Afrontemos cannot deal with a case of this type. What to do? Call and collaborate as much as possible with the medical emergency services, police or other emergency services.
You should maintain the usual routine of communicating with the person, taking an interest in their situation and, if possible, praising and supporting their improvement. If you spoke with Afrontemos to explain your concern, you should call back to report that the person is improving and ask any questions you have about how to help them further.
You should maintain, as far as possible, the relationship you had with that person and above all not close the door to any contact that the person might have with you. Inform her about the Afrontemos program as an alternative and offer yourself as a bridge to contact Afrontemos if the affected person does not feel able to do so (offer to call while she is with you, or even call on her behalf, if she authorizes you, and inform her afterwards. You should call Afrontemos (a simple phone call) to manage your own concern and receive advice on how to proceed and what can be done.
If the person the person has contacted Afrontemos and has an appointment, Afrontemos will attend their problem in therapy sessions or, if deemed necessary, will make sure that the affected person contacts a specialized service. How can I collaborate? You should maintain the usual routine of communication with that person, be interested in their process without intrusion and with respect for their privacy. You can collaborate with Afrontemos professionals if they ask you to do so.
You should maintain, as far as possible, the relationship you had with that person and above all not close the door to any contact that person might have with you. If the situation has worsened surely now there are new aspects that could open the door to some kind of help. If necessary, we would restart the process (analysing whether there is an emergency or still a crisis). You should call Afrontemos again to manage your concern and see if they can help you with some new alternative.
If you think that the person could interpret it as an intrusion into their privacy you should call Afrontemos (a simple phone call) to manage your own concern and receive advice on how to proceed and what can be done. You can find out if there are people close to the person concerned (family or a trusted friend/partner) who can share your concern. If there are such people and you can talk to them, explain your concern in case they can do anything else. It is important that you do not reveal anything private or confidential about the person you are concerned about.
A psychological problem (recent or long-standing) can create a crisis because it generates a lot of stress and/or visible symptoms. This situation is often difficult to solve without professional help, but there is time to face it and look for help and solutions. If the response to this situation of stress or psychological (emotional and behavioural) dysregulation can wait several days or weeks without harming or endangering the affected person or others close to them, we can consider it a crisis, not an emergency. In these cases, the Afrontemos program can be of help.