Stakeholder Engagement Infographic

Working with Stakeholders

A Suggested Approach

Background

Needs Analysis

Course Design

Resource Planning

Go Live Consultation

Implementation & Formative Evaluation

Completion & Summative Evaluation

Going Live

Key Actions

• learner engagement strategies
• evaluation approach and feedback mechanisms
• points of contact for addressing any issues during the rollout.

• Key questions: are we on track?
• Key principles: transparent, proactive
• Key Deliverables: recruitment and enrolment drive; course launch

Key Principles

responsive iterative collaborative

Key Questions

Who? Why? What? How?

Key Actions

Devise a draft learning offer within agreed time, budget and quality constraints

An Informed Approach

• Preliminary Research
• Labour Market Data
• Government Findings
• LEP/LA/Chamber of Commerce
• Employer
• Community Groups
• Media and Educational Publications

Key Actions:

• Hold regular check-ins to discuss progress and any concerns.
• Collect feedback and any available data analytics from participants
• Conduct formative evaluations at key points during the course to make real-time adjustments

Implementation and Formative Evaluation:

Maintain regular communication with stakeholders to monitor progress and address any issues that arise.

Key Principles

proactive collaborative cross-functional

Key Questions

Are we within budget, on time, meeting the brief?

Key Actions

marketing recruitment staffing & equipment schedule

Use Stakeholder Needs Analysis to inform Recruitment and Marketing

• learner persona
• identified learning gap/skills shortage
• eligibility
• available funding

Course Completion and Summative Evaluation

Conduct a thorough evaluation to assess the course's impact. Determine what worked well and identify areas for improvement before sharing with key stakeholders Key Actions:

• Analyse feedback from participants and instructors and data analytics.
• Measure the outcomes against the initial goals and objectives.
• Plan for future iterations of the course based on the evaluation. Share and embed good practice
• Schedule post-course evaluation

Key Questions:

• Did the course meet the learning objectives?
• What are the areas for development?

Key Principles: collaborative, responsive, solutions-focused