Training and Employment Orientation Presentation

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MIY JCC In service trainings- Incident Reports

When the ineveitable incident occurs every so often we must fill out a report on what happened. We will be going over the steps and why they are important!

Index

What is an incident report?

Minor incidents

Major incidents

Incident reports

Injury log

Conclusion

First steps

+ INFO

Keys to success

This is an interactive presentation be sure to maximize this experience by following these keys

The buttons that are pictured below can be found throughout the presentation and will all lead to more information, so be sure to click on all of them to maximize this experience! There will also be questions you must answer at the end of this presentation so be sure to click on everything to be prepared for them!

What is an Incident Report?

Introduction

In order for a lifeguard to be as prepared as possible in the event of an emergency this presentation will provide you with all the neccessary information needed to resolve the issue, as well as, what to do once the incident is resolved.

First we wanna take a few minutes to remind you how to attack a potential incident

First steps

When an Incident occurs never panic you have been trained to resolve all potential problems!

Course Objectives

Scan the scene What information can you gather from just looking at and around the scene

Communicate Commumicate with the person if possible and those around to get a full understanding

Present roles If needed send someone to get a supervisor, or call for further assistance if needed

Take action Use your training and what you know to resolve the issue

While minor incidents may seem less important, they are not! Any incident is important to be logged and recorded! Any mistreatement or non treatment of an injury is considered negligance and you will be held resposible!

Minor Incidents

Treating an open wound

Cleaning an old / non bleeding wound

Providing an ice pack

Providing a band aid

Seizure

Major incidents

Performing CPR

Drowning

Fainting

Slip and fall victims

Anything involving supervisors, police, firemen, ambulences, would be considered a major incident.

Incident reports

If a major incident occurs an incident report always needs to be prepared! This is for liability reasons, er need a well documented occurance of the entire situation! They can be found on the blue desk in front of the pool office, and will typically be inside one of the binders on the desk. Once completed make sure you give it to a supervisor!

The incident report

The basics

Witnesses

The statment of the injured person

Additional information

The scene

Your information

For less serious injuries we fill out the injury log. This keeps a record of everything done and why for future reference. Can be found on the blue desk in front of the swim office.

Injury Log

We fill this out for something even as simple as providing an ice pack or a band aid to show that we were not negligant in the situation. Just in case someone comes back later and says I got hurt at the MIYJCC and the lifeguard did nothing we have proof of what was done.

All you have to do is write your name and the name of the person who was attended to, why you attended them, how their injury happened and what you did to resolve the situation. Add in more if the patron gets visibly upset or is unhappy. And make sure you write the DATE!

Why?

Let a supervisor know

What to do?

Make sure you tell someone that you attended to someone and why and that you logged it in the injury log so if it surfaces again they know to refer to it for more information

Congratualtions on finishing your incident report in service training! Please screenshot this slide and email a picture to Cassie at Cmaldonado@miyjcc.org.

Keep up the good work

Treating an open wound

• Whether its an old wound or a new wound cleaning a wound will be a part of your job
• The first step when dealing with an open wound is putting on gloves
• Once you have gloves take gauze and apply pressure to stop the bleeding.
• If they are bleeding through the gauze add more on top NEVER remove the gauze it can attach to the skin and re-open the wound.
• apply med tape to keep gauze in place and apply ice to assist with swelling and discomfort.
• If the wound is deep / large reccommend seking further medical assistance.

Lastly it's your information. Who filled out this report and how to contact you in the future if needed for more information!

Providing an Ice Pack

• Similar to a band aid this may seem insignifacnt but it truly is not.
• Be sure to ask why they need an ice pack and assess what happened leading up to them getting an ice pack
• Be sure to log all their responses! Getting accused of neglect is a big allegation that you or the company does not want to happen!

• At times a guest will ask to just be provided with a band aid before doing this be sure to find out why?
• Is it an old Injury or a new injury?
• How did it happen?
• Be sure to log this in the Injury log
• This way a guest cannot come back and say we neglected their injury!

Providing a Band Aid

Here you put what happened, what was the injury? Did you give care? Was there additional care given? Who gave that additional Care? For these bullets you basically fill out what injury occured and the care given to treat it.

Once you asses the situation, have gathered all the information you can, and have sent for assitance if needed you need to take action whether it is performing CPR or just giving First Aid it is your duty to help in any way possible.

The best feature a lifeguard can use is their own intuition. What do they see, what information can they gather from a scene just by looking at it typically this can help alot when assesing an emergency!Ex: Is there blood? Is there any visible trauma?

• On the left is a blank incident report

• On the right is what a filled out correctly incident report looks like

When preparing an Incident report you need to get a witnesses view of the situation. This provides a more vivid picture of what happened in the situation. From the witness you need their statement about a 5-6 line maximum take on the situation. And some general information so we know who the witness is and have the ability to contact them again in the future if we need them to tell their story again.

Cleaning an old / non bleeding wound

• Whether its an old wound or a new wound cleaning a wound will be a part of your job
• The first step when dealing with an open wound is putting on gloves
• Once you have gloves take gauze and use that to clean the area
• After the area is clean apply a band aid if necessary.

The next bit of information you need cover is the scene of the incident. Was there damage? Take pictures of the scene. Also is there a clear defficency there that caused this issue to arise?

If possible you need to get a statement from the person that got injured in this situation. This should be another 5-6 line response on their take of what happened, continuing to paint the picture of what occured from their perspective.

Use the people around you to bulid upon your initial visual interpretation of the scene. Ex: Did another guest see what happened? If so what is their interpretation? If help is needed there will always be at least 2 lifeguards to assist in any problem!

If needed, send someone to get extra help, send someone to get first aid materials, send someone to get a supervisor, utilize those around you in an emergency situation you are going to need assistance! Utilize the walkie talkie as well to call for additional support

The basics include Department- Aquatics Location- Pool, pool deck, locker room- BE SPECIFIC (where in pool lane 1? where on deck by the hottub? where in the locker rooms? The shower? The sauna? be extremely specificDate and time of incident The information of the person injured, be sure to fill all this out, What they were doing that led to the injury occuring