A Team Onboarding

Welcome to the A team!

The company is on social platforms like Facebook, LinkedIn, Instagram, and TikTok, where they post giveaways, travel inspiration, and team engagement.’

Who is Arrivia?

• Company Formation: Arrivia formed by merging three companies: ICE International Cruise and Excursions, SOR Technology (Save on Resorts), and WMPH Vacations. The merger and rebranding happened in 2020 during the pandemic. • Global Presence: Offices in the US (Scottsdale and Carlsbad), Mexico, India, Portugal, the UK, and contractors in Australia, the Philippines, and Vietnam. • Affiliated Company: Arrivia also works closely with Redweek, a company owned by their parent company.

Vision

Vision Statement: "Be the Amazon of travel," offering comprehensive travel options at competitive prices, with a focus on partnerships with financial institutions and the sharing industry.

Culture

• Inclusive Work Environment: Emphasizes bringing one’s whole self to work, celebrating diversity across race, religion, sex, political party, marital status, age, and military background.

Core Values

Stay Curious: Encourage open-mindedness and considering others' opinions. Keep it Real: Provide honest feedback, set realistic expectations, and engage in clear communication. Own It: Take responsibility for actions, mistakes, and successes. Win Together: Promote collaboration across departments.

Meet the dream team leading Arrivia. From Mike Nelson, our visionary CEO, to a seasoned crew of C-suite leaders, this is a leadership group you’ll see and know. They’re approachable, experienced, and passionate about taking Arrivia to new heights.

Cindi Dutton

Chief Financial Officer

Mike Nelson

Chief Executive Officer

Travis Markel

Chief Operations Officer

Ross Crowder

Chief Commercial Officer

How we do Business?

• Shaping Culture: Employees are integral to shaping the company culture. • Inclusion & Accountability: Emphasizes productivity, critical thinking, and accountability in decision-making.

How You Impact Partners & Customers

• Building Trust: Partnerships are built on trust and integrity, aiming for long-term relationships. • Customer Experience: Focus on providing quality service, adhering to policies, and building the company’s brand identity.

Commitment to Doing the Right Thing

• Open Feedback Culture: The company encourages employees to provide feedback and speak up about concerns. • Surveys: Engagement surveys are conducted to gather insights for new initiatives.

Ethics hotline available for anonymous reporting of concerns, with support in English and Spanish.

Employee Engagement Programs

Recognition Programs: Employees can be nominated for core value awards, which come with bonuses. Global Culture Team: Focuses on educating employees about global holidays and cultural unity. Diversity, Equity & Inclusion Committee: Organizes events, book clubs, and panel discussions to foster diversity. Sustainability Committee: Promotes sustainability efforts such as ride-sharing programs and reducing plastic waste.

Benefits

• Volunteer Time Off:

• Health, Vision, Dental:

• 401K:

Automatic 5% contribution, flexible for employees to adjust.

Full benefits offered, with eligibility beginning the first month after employment.

8 hours of paid time off annually for volunteer activities.

Payroll Compensation Time Off

A hub for payroll, time off requests, and benefits information...

UKG

Employee Engagement & Recognition

• Events: Monthly happy hours, lunches, and an annual spring event for employees. • Vacation Cash: Employees receive vacation cash after anniversaries with the company.