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Emotional Intelligencefor Leaders

Valentina Rebollo Martínez, María Fernanda Manzo Rivas, Agustín López Jaimes and Michel Maldonado

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IntroductionEmpathy is a fundamental skill that involves understanding and sharing the feelings of others. It is essential for building strong and meaningful relationships, as it allows for the emotional connection and support needed during difficult times. Practice empathy, improve communication and help resolve conflicts constructively. It is vital both in personal relationships and in the professional sphere, where an empathetic leader can better understand the needs of his team, resulting in a more positive and productive work environment. In summary, empathy improves communication, helps resolve conflicts and strengthens relationships both personally and professionally, being essential for a harmonious social and professional life.

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InstructionsYou can play with 2 to 4 players. The game consists of 15 levels, each of which contains questions that must be answered correctly to advance, you have to start with level 1 then 2 until level 15, every time you pass a level, cross it out on the pages they gave you.At the end of level 15 you will have to answer the word search that We gave you where you must write the words you find and form a sentence in the first conditional, which will be the biggest challenge of the mission. If you answer correctly, you will help Clara graduate, which means you win. As you solve the clues, you will learn about emotional intelligence related to empathy. Clara is a brilliant student who needs your help to pass all the levels and graduate. Together, you must use your emotional intelligence knowledge related to empathy and grammatical structures: obligation modals, first conditional, and zero conditional, to answer the questions and help her graduate.

levels 06

levels 05

levels 04

levels 03

levels 02

levels 01

Click on level 1, then move on to level 2 successively when you finish.

Empathy

levels 12

levels 11

levels 10

levels 09

levels 08

levels 07

Click on level 7, then move on to level 8 successively when you finish.

Empathy

levels 15

levels 14

levels 13

Click on level 13, then move on to level 14 successively when you finish. Reach the final puzzle

Empathy

final puzzle

Ignoring others’ feelings

Disregarding others’ emotions

Understanding others’ feelings

Which of the following is a key aspect of empathy?

Ask them what’s wrong

Tell them to get over it

Laugh at them

If someone is sad, you should…

01

It makes you selfish

01

helps you avoid people

It helps build strong relationships

Empathy is important because…

You don’t care about their feelings

01

helps you avoid people

You want to understand their feelings

You must listen to others if…

Will be very popular

01

Won’t have many friends

Will understand everyone

If you don’t practice empathy, you…

Offer to help them

01

Laugh at them

I Will understand everyone

When you see someone struggling, you should…

I must listen carefully

01

Should ignore them

Have to laugh at them

If someone tells you their problem, you…

Isolation

01

Conflict

Communication

Empathy can improve…

Will ignore others

01

Will be very lonely

Will build stronger relationships

Empathy is important because…

Disregard others

01

Criticize others

It helps build strong relationships

To show empathy, you must…

Fear

01

Happiness

Sadness

You must look into the mirror and describe the emotion reflected in your face.

The Self-Awareness' book

01

The mystery section

The book with a red cover

If you understand your own emotion, you will find the next clue in the book titled 'Self-Awareness'

Offer a listening ear

01

Walk away

Ignore them

If you see someone crying, what should you do to comfort them?

In the adjacent room

01

Under the chair

Behind the painting

If you help the character in the painting, where will the next clue appear?

Sadness

01

All of the above

Happiness

You have to listen to the audio story and identify the emotions of the characters

By pressing the hidden button

01

By solving the riddle

By pulling the right book

If you can empathize with the characters' feelings, you will unlock the drawer with the next clue.

Take sides

01

Listen to both parties

Escalate the conflict

If two characters are arguing, what should you do to mediate the conflict?

They will ignore each other

01

They will continue arguing

They will feel understood and find a solution

If you resolve their conflict, what positive outcome will occur

Indifference and apathy

01

Anger and frustration

Gratitude and appreciation

You must write a letter expressing gratitude to someone. What emotions are conveyed in your letter?

Inside the gratitude jar

01

On the bookshelf

Behind the painting

If you read your letter aloud, where will the next clue be revealed

must

01

might

can

A leader ________ show empathy to understand the team's needs effectively

could

01

would

will

If a leader listens to their team, they ________ understand their concerns better.

show

01

would show

will show

When leaders ________ empathy, they build stronger relationships.

should

01

may

could

Team members ________ feel valued if their leader empathizes with them.

will

01

does not

did

If a leader ________ not practice empathy, the team's morale will decrease.

provides

01

would provide

will provide

When a leader ________ feedback with empathy, employees feel more supported.

could

01

must

might

A leader ________ actively listen to their team members to understand their perspectives.

might be

01

will be

are

If employees feel understood, they ________ more engaged in their work.

are

01

might be

will be

When leaders ________ transparent, trust within the team increases.

are

01

could

should

A leader ________ address conflicts with empathy to maintain a positive work environment.

THE END

01

YOU ARE ABOUT TO END. SOLVE THE WORD SOUP WE GAVE YOU DISCOVER THE WORDS TO FORM THE PHRASE IN THE FIRST CONDITIONAL

FINAL CLUE

WHEN YOU FINISH THE PRAYER, RETURN TO THIS TEMPLATE AND YOU HAVE ALREADY HELPED CLARA. CLICK "THE END".

THE END

If you have solved all the clues correctly, you have helped Clara graduate! You have demonstrated a deep understanding of empathy and grammatical structures. Great job!

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Try again, cheer up!

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