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Build Trust: High Call 2

L&D

Created on June 28, 2024

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Transcript

gather, think, give
Build Trust in yourself

High call

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For the best learning experience, we encourage you to listen to the audio call samples in the order they are presented. Sound up, headphones on!

gather, think, give

build trust in yourself

INtro: high call

Select the play button to start listening. When the audio ends, use the next arrow at the bottom to continue.

Jacqueline SkirvinProduction Coach Team Lead

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gather, think, give

build trust in yourself

Sample: high call

Select the play button to start listening. When the audio ends, use the next arrow at the bottom to continue.

Loan Officer on the phone with a Client.

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build trust in yourself

Takeaways: high call

This Loan Officer builds trust with the Client by sharing details that:

  • Create clarity
  • Give specific timeframes
  • Gain the Client's confidence
  • Show the LO's expertise, "I got you."

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