Want to create interactive content? It’s easy in Genially!

Session 1 PHONE CALL

Stephanie DACQUIN

Created on June 20, 2024

Start designing with a free template

Discover more than 1500 professional designs like these:

Explore all templates

PHONE CALL

Phone vocabulary - Dealing with angry customer by phone

Phone Vocabulary

Role play

Jumbled telephone conversation

Work with a partner. Role-play the situations below.

Here are some typical phrases that you can use in a telephone conversation

Put the conversation in the right order

GOAL

START

Angry customers

A Telephone Call

How to deal with unhappy customers — like a professional!

CHIC BOUTIQUE