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Supporting individuals with Dementia

“Offering care means being a companion, not a superior. It doesn’t matter whether the person we are caring for is experiencing cancer, the flu, dementia, or grief. If you are a doctor or surgeon, your expertise and knowledge come from a superior position. But when our role is to be providers of care, we should be there as equals.” - Judy Cornish

Our main goal is to equip you with the tools and knowledge needed to improve dementia care, whether you're just starting or looking to enhance your existing skills. Throughout this course, you'll engage in interactive lessons, stimulating case studies, and practical exercises that will deepen your understanding of dementia care, from fundamental concepts to real-world applications. You’ll also develop critical thinking, communication, and decision-making skills essential for providing personalised and compassionate care. By the end, you'll not only have a strong theoretical foundation but also the confidence and ability to address real-world challenges, improving the quality of life for individuals. Get ready to unlock your potential and make a meaningful impact in your professional journey!

Objectives

Sally is an 86-year-old widowed lady living with dementia, who enjoys simple activities like listening to music and doing puzzles in the comfort of her home. Recently, she received funding for carers to visit her twice a day, providing additional support. Sally’s son is actively involved, visiting regularly to check on her well-being and handling her grocery shopping to ensure she has everything she needs. With this increased care, together you can create an environment that prioritises Sally’s safety, health, and happiness. Let’s learn more about Sally and explore what additional support she may need to ensure she continues to thrive.

Meet Sally

Table of content

Care plan

Summary

Activity 3

One page profile

Activity 2

Activity 1

Through her eyes

What do you already know?

Panic attacks

Phobias

Solution

Misplacing things

Trouble following conversations

Behaviour changes

Disorientation

Anger

Anxiety

Link to data from Alzheimer's research uk

Tired all the time

Confused

Difficulty concentraiting

Extreme reaction to temperature

Mood changes

Numbness

Eye floaters

Memory loss

What are some of the common signs and symptoms of dementia?

What do you already know?

Join Sally and her son as they return from their shopping trip in this brief snapshot of her day. See if you can spot any signs and symptoms of Dementia as you watch.

Through her eyes

Note you can also move the view that Sally has in the video by using your mouse.Press the red arrow key to play, if you require subtitles press the CC button when started.

Sally's Care Plan Overview

Care worker responsibilities

Daily Care:Follow the outlined routines and provide compassionate care.Record Keeping:Maintain a daily log of activities, meals, medication administration, and any notable changes in condition.Reporting:Report any significant changes or concerns to the son immediately.

Co-ordination with Son

Regular Check-Ins:Son visits Tuesday and Thursday at 1pm to check in and provide support.Grocery Shopping:Son handles grocery shopping; care worker provides a list of needed items.Communication:Maintain open communication regarding the mother's condition and any concerns.

Safety Measures

Home Safety:Remove tripping hazards, install grab bars, and ensure proper lighting.Supervision:Continuous supervision to prevent wandering and ensure safety.

Daily Living Assistance

Morning Routine:bathing, dressing, and grooming.Meal Preparation:Care worker and Sally prepare meals according to dietary needs and preferences.Medication Management:Sally to be supported at Level 1 (prompted)Household Chores:Light housekeeping, laundry, and maintaining a clean living environment.

A care plan for someone like Sally, who has dementia, is a personalised guide designed to ensure her well-being and address her specific needs. It includes medical care, daily routines, emotional support, and safety measures. For Sally, this might mean assistance with daily tasks, memory aids, and a structured environment to reduce confusion. The benefit of such a plan is that it helps maintain her independence as much as possible while ensuring consistent care, improving her quality of life, and reducing stress for her and her caregivers.

After watching "Through Her Eyes" and reviewing Sally's care plan, how would you approach supporting her needs and ensuring her emotional well-being is prioritised during your visits?

A one-page profile is a simple, easy-to-read document that provides key information about a person. It includes what matters to them, their likes and dislikes, strengths, and how they prefer to be supported. For Sally, who has dementia, a one-page profile is especially helpful as it ensures that carers and visitors quickly understand her needs, preferences, and routines. This means Sally will receive personalised care that respects her individual choices, helping her feel more comfortable and secure, even when new carers or visitors are involved. It helps maintain her dignity and enhances her emotional well-being.

Templates

One page profile overview

Sally's one page profile

What those who know Sally best say they like and admire about her

Kind Nature: Sally is known for her caring personality.Joy in Simple Pleasures: Sally finds happiness in activities like listening to music and solving puzzles.Close Family Bond: Sally shares a strong relationship with her son.

How we can best support Sally

Sally prefers to strip wash daily herself and a bath weekly, with a supporter nearbySally can be preoccupied in the mornings. She must sort her bedroom out before she does anything. She will appredciate a cup of tea brought to her whilst she does this.Sally will eat a light breakfast about 10 and loves to sit and chat as she eats.Sally should be supported in doing task or activites during the day as she will become bored and is then more likely to wander.If Sally is relucatant to get ready for bed, to avoid her becoming distressed, divert her by talking about what prayer she will say tonight.

What is important to Sally

  • Her Son who visits Tuesday and Thursday
  • Not to be around people who sear or are vulgar
  • Her Chritian faith, she must say her prayers every night.
  • Sally loves complements on her hair and clothes
  • Sally loves a cup of tea in a china cup and saucer- Milk no sugar.
  • Sally likes to be involved in household chores.
  • A diet that works for her- good quality food. She loves Sainsburys food, Fish, Tuna, vergetables and a light breakfast
  • Company is vital to Sally, she loves to hear about peoples lives.

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2/3

3/3

After reviewing the available resources to support Sally, what is one key action you will do differently on your next customer visit?

Reflection time

Module completed!

As we wrap up this course, we hope you feel equipped with valuable tools to enhance your dementia care skills. Whether you're just starting or looking to deepen your expertise, these interactive lessons, case studies, and practical exercises have provided you with a solid foundation. Now, it's time to put this knowledge into action. Use these tools to better understand the unique needs of those you care for, communicate more effectively, and approach challenges with confidence. By embracing personalised and compassionate care, you’ll not only improve the quality of life for your customers, like Sally, but also strengthen the connections that make your work so meaningful.

Care plans

Dementia UK

Signposting

One page profiles

Close

Memory Loss

Mood changes

Difficulty concentrating

Confused

Disorientated

Behaviour changes

Trouble following conversations

Misplacing things