Onboarding presentation

Welcome

Welcome to the team!

OUR BRANDS

1994

2025

Timeline

2021

1995

Wendy's opened its first location in Cd. Juárez, Chihuahua.

Great American Hospitality operates Little caesars in different markets in Mexico such as, Chihuahua, Mexicali, Mexico City and Jalisco

2004

2025

New concepts coming soon.

We bought Great American Steakhouse, a fixture in the El Paso community since 1977

2019

2000

2024

In Cd. Juárez, a unique concept was launched with the creation of a plaza that houses three restaurants: Ardeo, Muzza, and Yoko.

Great American Hospitality has operated 27 Applebee’s locations in Mexico.

The company has grown to a total of 90 restaurants in Mexico and the United States, including 3 franchises and 7 different concepts.

Concepts

Ardeo offers a unique take on grilled cuisine, featuring a diverse menu rooted in Spanish and Mexican traditions. Our aim is to bring families and friends together in a distinctive setting, sharing dishes served at the center of the table.

Great American Steakhouse upholds Texas traditions with outstanding dining. It specializes in USDA premium meats, featuring a selection of aged and seasoned steaks, such as Ribeyes and T-bones, known for their quality and taste.

YOKO Asian Kitchen is a restaurant inspired by Asian traditions, providing a chance to savor exceptional dishes made from top-quality ingredients.

Our History At Great American Steakhouse

How it all started

In 1977 Jack and Peggy Nunn opened Great American Land & Cattle Co. on Alabama Street, El Paso. Just a year later they opened new restaurants in four different locations, including three, casual steakhouse restaurants. In 2004 Eduardo and Cecilia Orozco bought the rights to the Great American Land & Cattle Co. brand both in the United States and Mexico, including the business of their own condiments in Mexico. Currently. the new Great American Steakhouse brand is a benchmark in El Paso and Ciudad Juarez. Our goal is to continue with the expansion strategy in Mexico and the United States.

+ Info

Vinton

• Opened in July 1984.

• Located west of the city at 600 Valley Chile Rd, between El Paso and Las Cruces.

• Managed by Restaurant Group since 2004.

General Manager

Leticia Sandoval

Kitchen Manager

Juan Archundia

Palmas

• A new restaurant was launched by Restaurant Group in 2006.
• Located at 1345 George Dieter Dr, east of El Paso.

• In 2021, it was renovated to feature more modern designs.

General Manager

Miguel Castañeda

Kitchen Manager

Gil Bustamante

FOH Team Leader

Gabriel Arredondo

Airway

• In September 2019, a new venue was launched.
• Located at 1300 Airway Blvd. in El Paso.
• Introduced the city's first site with a higher concept and design.
• Created for a more upscale yet casual dining experience

General Manager

Alondra Esquivel

Kitchen Manager

Victor Amaya

Server Manager

Sandra Tapia

FOH Team Leader

Marlyn Nuñes/ Santiago Delgado

BOH Team Leader

Mereny Ruvalcaba

Sunland

• The branch was inaugurated on October, 2022.
• It is located at 630 Sunland Park.

• Designed with a customized Airway concept, adapted to the location.

• A terrace was incorporated in 2023, giving the branch an additional feature

General Manager

Marlene Sanshez

Kitchen Manager

Adam Bustillos

FOH Team Leader

Arely Gutierrez

Transmountain

• The branch was opened on December 22, 2023.
• Located at 9800 Gateway N Blvd.

• Showcases the distinctive Airway-inspired design.

• First two-story location, featuring a dedicated bar on the upper floor

General Manager

Alondra Esquivel

Kitchen Manager

Andres Quiñonez

FOH Team Leader

Gema Valenzuela/ Santiago Delgado

BOH Team Leader

Anastasia Chacon

Executive Team

Cutberto Godinez

Edgar Orozco

Andres Orozco

DIRECTOR OF OPERATIONS .

CULINARY DIRECTOR .

PROJECT & MARKETING DIRECTOR

Eduardo Orozco

CEO

Isabel Blanco

DIRECTOR OF ADMI.

Armando Morales

Sub Chef .

Carlos Castillo

Luis Escamilla

S. Ulises Gonzalez

Executive Chef .

Corporate Training Manager .

Service Trainer Manager .

Company Values

We value our people and their growth

Our mission as a Company

No matter your job title-bartender, waiter,dishwasher- we all share the same mission: to ensure our customers leave with a smile brighter than when they walked in

We take responsibility and accountability in what we do.

We are extraordinary hosts

Company Statement

“Create joyful experiences for our guests and promote the development of our people and the well-being of their families”

Our leadership is always service oriented

We work as a team to achieve our goals

📋 Company Policies

👔 Uniform & Personal Appearance

• Waiters & Bussers: Dark navy blue jeans required.
• Artificial Nails: Allowed only for FOH staff, max length 1 cm, neutral colors.
• Hair: Must be tied back at all times.
• Beard: Short and clean; if longer than 3 mm, beard net required.
• Uniforms: Always clean and ironed.

📱 Conduct Inside the Restaurant

• Cell phone use is strictly prohibited.
• Only transparent bags or backpacks are allowed.
• Alcohol consumption inside the restaurant is strictly prohibited.
• Romantic relationships between staff in the same restaurant are not allowed.

🚗 Employee Parking

• From Monday to Thursday, employees may park behind the restaurant.
• On weekends, holidays, or high-traffic days, employees must leave the entire lot free for guests and park around the restaurant.

Wow Effect

Interactivity

Events and Team Building

Contact List

Airway GM

Transmountain GM

Alondra Esquivel (915) 875-5567

Alondra Esquivel (915) 875-5567

Vinton GM

Sunland Park GM

Leticia Sandobal (915) 300-6171

Marlene Sanchez (915) 799-2180

Corporate Training Manager

George Dieter GM

Ulises Gonzalez(915) 273-5126

Miguel Castañeda(915) 497-7376

Thank you!