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Transcript

Distribute a psychometric test

Spend time together outside of work

Make room for small talk

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Observe their behaviours

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Ask probing questions in 1:1 meetings

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Also, pay attention to employees’ past actions and current behaviours. For example, what types of tasks and projects do they volunteer for or get visibly excited about? How do they interact with others? When do they seem most confident in their skills? All of these interactions and behaviours say something about the person’s strengths, interests, and values.

You can make even more room for small talk by spending time with your team outside of work. Spending quality time with your team outside of your normal work environment can foster stronger relationships and a deeper understanding of people.

First, schedule regular and frequent 1:1 meetings to talk to individual team members about their development. Use these meetings to ask probing questions and get to know team members as individuals.

Don’t underestimate the importance of small talk. Encourage and facilitate small talk at the beginning or end of team meetings to discuss hobbies, interests, family, or free time beyond work. These casual conversations give you a more comprehensive understanding of who your team members are and what they care about.

Finally, consider distributing a psychometric test that directly assesses individuals’ strengths, interests, or values. You might even approach the psychometric test as a team development activity where members share their results as a way to get to know one another and learn how to collaborate more effectively.