Analyze Problems
Objective: Learn why is it important to solve the 'RIGHT' problem
Benefits of Problem Analysis
Root Cause Analysis - The 5 "Whys" Method
TEAM DELIVERABLEAnalyze your Team's Chosen Problem
CONCEPT PRIMER
Benefits of Problem Analysis
“Fall in love with the problem.”
Many founders become overly attached to a specific solution without knowing if the problem is a real problem and a big one at that.
01
03
02
Open- mindedness
Customer Empathy
Impact over Ego
Root Cause Analysis- The 5 Why Method
If you’ve ever tried solving a problem, but it shows up again and again, you’re probably not getting at the root cause
Root cause analysis is a method of solving a problem at its source, rather than just treating the symptoms.
5 WHY METHOD
This is a problem-solving technique that involves asking "why" repeatedly to uncover the root cause of an issue
Above the surface you see the SYMPTOMS of the problem
Understanding the relationship between:
- Problems being solved
- Root Causes
- Impact
- Personal Connect
Symptoms
Dig deeper to discover the ROOT CAUSES of the problem
Root Cause
The 5 Why Method
PROBLEM: I AM ALWAYS LATE FOR MY MORNING CLASSES
Because I wake up late
WHY
WHY
Because I go to bed late
Because I'm up late studying or using my phone
WHY
Because I get easily distracted by social media & other non-academic activities during the day
WHY
Because I haven't set a clear schedule for myself
WHY
Root Cause: Is poor time management, discipline and lack of a clear daily schedule.
Problem being solved, Root Cause, Impact & Personal Connect
PROBLEMS BEING SOLVED
PERSONAL CONNECT
ROOT CAUSES
IMPACT
- Lower academic performance
- Increased stress and pressure
- Not doing well in high-stakes exams
- Not getting admission to college of choice
- Low engagement and poor learning levels in schools
- Inadequate support for competitive exam preparation
- Limited access to quality teachers and resources
- Rote-based traditional education
- One-size-fits-all approach
Love for education; expanding his popular offline classes
- Lack of centralized information on restaurants/menus
- Lack of transparency in quality and service
- Poor technology for ordering/tracking/payments
- Difficulty in discovering a wide range of dining options
- Inconvenient to order food via phone or physical visit
- Compromise on health / hygiene
- Desire to solve their own dining-related problems, a passion for technology,
Steps to Take
Your Deliverable – Problem Analysis
Review
Venture Activity 3.1: Generate Solution Ideas
Team Activity to find the Problem's Root Cause
- Use the 5 WHY method
- Develop a "Root cause" statement
Document Problem Statement, Root cause, Impact and Personal Connect
- Impact: What is the impact caused due to the Problem you as a Team have identified
- Personal Connect: What is your personal connect to this problem? Why are you keen on slovling this problem?
Innovators prioritize making a meaningful impact over being right about their initial ideas.
Innovators remain open to a range of potential solutions, avoiding a tunnel vision
Guides innovators to step into the shoes of their customers
Class 4 - Concept Overview-V3
Think Startup
Created on June 6, 2024
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Transcript
Analyze Problems
Objective: Learn why is it important to solve the 'RIGHT' problem
Benefits of Problem Analysis
Root Cause Analysis - The 5 "Whys" Method
TEAM DELIVERABLEAnalyze your Team's Chosen Problem
CONCEPT PRIMER
Benefits of Problem Analysis
“Fall in love with the problem.”
Many founders become overly attached to a specific solution without knowing if the problem is a real problem and a big one at that.
01
03
02
Open- mindedness
Customer Empathy
Impact over Ego
Root Cause Analysis- The 5 Why Method
If you’ve ever tried solving a problem, but it shows up again and again, you’re probably not getting at the root cause
Root cause analysis is a method of solving a problem at its source, rather than just treating the symptoms.
5 WHY METHOD
This is a problem-solving technique that involves asking "why" repeatedly to uncover the root cause of an issue
Above the surface you see the SYMPTOMS of the problem
Understanding the relationship between:
Symptoms
Dig deeper to discover the ROOT CAUSES of the problem
Root Cause
The 5 Why Method
PROBLEM: I AM ALWAYS LATE FOR MY MORNING CLASSES
Because I wake up late
WHY
WHY
Because I go to bed late
Because I'm up late studying or using my phone
WHY
Because I get easily distracted by social media & other non-academic activities during the day
WHY
Because I haven't set a clear schedule for myself
WHY
Root Cause: Is poor time management, discipline and lack of a clear daily schedule.
Problem being solved, Root Cause, Impact & Personal Connect
PROBLEMS BEING SOLVED
PERSONAL CONNECT
ROOT CAUSES
IMPACT
Love for education; expanding his popular offline classes
Steps to Take
Your Deliverable – Problem Analysis
Review
Venture Activity 3.1: Generate Solution Ideas
Team Activity to find the Problem's Root Cause
Document Problem Statement, Root cause, Impact and Personal Connect
Innovators prioritize making a meaningful impact over being right about their initial ideas.
Innovators remain open to a range of potential solutions, avoiding a tunnel vision
Guides innovators to step into the shoes of their customers