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Transcript

SecretWord

Start

Recap

Most important drive document that we use to handle schedule changes

Correct

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Starts with A

A

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C

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Most common requested cabin class when upgrading a flight.

Starts with B

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A

Default booking category.

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Starts with C

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Amadeus transaction used to check the minimmum connecting time

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Starts with D

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Amadeus transaction to confirm negative segments

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Starts with E

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Transaction we use to check the fare conditions of a PNR in Amadeus

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Starts with F

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Abbreviation of the name given to systems such as Amadeus.

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Starts with G

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Awaiting case status used in our CRM tool when a case is pending X details/information to be resolved.

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Starts with H

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Amadeus transaction to ''close'' and start from scratch

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When issuing/reissuing a ticket on a Voyzant office ID we need to include the INVJ, what does the J stand for?

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Starts with J

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Status means that the ancillary/segment service is still "confirming"

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Starts with K

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A

when having a _____ airport outbound/inbound must be the same

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Starts with L

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(As named in Adiona)All Regular bookings must have them, if not they would be Land Only or Offline.

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Starts with M

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Transaction to retrieve the FA lines of the PNR

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Contains N

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To be able to handle a schedule change using amadeus, the coupon status of a PNR must be ___ or ___

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Starts with O

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One of the booking types.

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Starts with P

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Amadeus transaction used to take a PNR out of all queues.

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Starts with Q

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The action that we need to take in Amadeus when we have a minor schedule change that has not been fixed with the ERK but does not require a reissuance.

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Starts with R

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We use this tool to request authorization from our coodinators

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Transaction to check our active TSTs to handle the schedule change

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Starts with T

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Segment status is cancelled in a PNR

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Starts with U

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Revalidation transaction (one of them)

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Contains V

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Transaction to open the ticket FA line in a PNR

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Cancelled seat status

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Contains X

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One of the most common taxes, the flight fuel tax, that is usually non-refundable.

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Starts with Y

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It is the time zone that Amadeus ueses to express the time in which the tickets we issued/reissued.

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Game Passed

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¡Congratulations!

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