Want to make creations as awesome as this one?

Transcript

Empowering Women in Construction

Non-Verbal

  1. Direct Eye Contact – shows the person is not intimidated
  2. Assertive Posture/Stance
  3. The Tone of Voice – strong and confident but not too loud
  4. Facial Expression – does not show anger, anxiety or negative facial expression
  5. Timing – speak at the right time, when addressed or when is appropriate.

Characteristics of Assertive Communication

Verbal

  1. Clarity - use words that clearly communicate needs and speak clearly
  2. Non-Threatening – do not use aggressive or blaming language
  3. Positive – frame the request in a positive way and maintain a positive composure
  4. Criticism – When being critical, do it in a way that is constructive and helpful. Do not negatively criticise

Pipas & Jaradat ( 2010) and Bishop (2013)

Empowering Women in Construction

Practicing Assertive Communication

Scenario 1: Making Request You  need to ask for help and assistance for a project. How will you ask your colleague?  Assertive Statement: Can you please help me with this portion of the project by the end of week? I’d appreciate your input and expertise.

Empowering Women in Construction

Practicing Assertive Communication:

Scenario 2: Saying No

  1. You colleague/manager asked you to work on project outside of working hours and you are about to go home in a few hours and will not able to finish it on time
  2. Your colleague/ manager requested you to take on additional work but your plate is full.
How will you decline and say no to your colleague or manager ?

Empowering Women in Construction

Practicing Assertive Communication:

Assertive Statement: 1.I will not be able to work on the project outside of my regular working hours and finish it today because I need to attend my personal activities. But I will continue to work on what you are asking me tomorrow  2. I am sorry. I cannot take on an additional workload as I am still completing this task for an important project. I hope you will be able to ask someone to help you with that work

Empowering Women in Construction

Empowering Women in Construction

  • Effective communication is a critical skill in the workplace
  • Being able to effectively communicate increases overall productivity
  • Having good communication skill empowers you to make decisions and build personal relationships providing a leverage for you to get ahead in your career

Effective Communication is the Ladder to Career Progression

Empowering Women in Construction

Have a listen to the “Art of Speaking up” by Jessica Guzik The Art of Speaking Up is a podcast that empowers professional women to achieve their wildest career goals by helping them strengthen their voices and find their inner power. The show aims to motivate, entertain, and remind working women that no matter what they might be struggling with, anything is possible for them in their careers. In addition to providing strengths-based professional empowerment, the show curates practical career advice on topics like career advancement, goal setting, job searching, stress management, salary negotiation and more. https://open.spotify.com/show/3LyebGhthoJztlNB5XAr9n?si=57a5d3df64334df4

Have a listen…