DOCTORALIA
WHAT IS IT?
DEVELOPED
Doctoralia is an online platform designed to simplify and improve the search experience for healthcare professionals.
OBJECTIVE
TRAYECTORY
IMPACT
Info
SERVICES
Hospitals
Physicians
Patients
Patients
HOW DOES IT WORKS?
Registration and profile setup
Healthcare professional search
Online appointment booking
Medical specialists
Privacy and cookies
Doctoralia Pro
REFERENCES
Celeste Liliana Hernández GuerreroLuis Mauricio Pérez Hernández Daniel Solorzano Becerril
SERVICES
Hospitals
24/7 personalized booking platform. Advanced analysis and reports. Personalized mobile app. Intelligent segmented communication. Automated waiting list and availability booking. Integrated marketing tools. Network of health insurance providers.
Doctoralia pro
It offers specialists web placement through an online directory focused exclusively on professionals in the healthcare sector and allows for enhanced patient management for doctors affiliated to the Platform, through software with appointment management and scheduling functions. The Platform provides professionals with the ability to use its services to make online appointments via video calls.
Doctoralia provides a ranking of the profiles that allows them to make their services known to patients. The interaction that healthcare professionals have within the platform, as well as the opinions of the patients, allow the search engine to recognize the best profiles and position them on the main pages of the platform.
The doctor can communicate the availability of the service to the patient via a real-time calendar. In addition to this, the platform facilitates doctors to be in permanent contact with patients through automatic appointment confirmation reminders, appointment centres to receive patient calls, sending marketing campaigns, automation of pre-consultation processes, access to patient’s medical information, etc.
TRAYECTORY
Doctoralia merged in 2016 with its Polish counterpart DocPlanner, and formed DocPlanner Group worldwide, maintaining the local brands that already existed in each market.
Today, DocPlanner Group is the largest healthcare platform in the world, being the leader in 13 countries.
SERVICES
Physicians
Provides a 24/7 scheduling channel with real time appointment availability. Facilitates and improves communication with your patients. Increases your online visibility and reputation.
SERVICES
Patients
Access to a wide network of professionals. Opinions and reviews from other patients. Detailed information about professionals. Online and in person appointment booking. Section for asking questions to specialists.
IMPACT
The company has become one of the largest healthcare platforms in the world. It has 9 offices worldwide, is present in 25 countries and being the leader in 13 countries.
The company's website has:
260,000 active physicians using it to provide their services
90,000,000 patients visiting each month
22,000,000 monthly visits
The platform acts as a digital bridge between patients and healthcare professionals, providing a space where information is clear, accessible and reliable. Through Doctoralia, users can:
WHAT IS IT?
- Explore detailed profiles of medical professionals.
- Learn about their specialties, experience, location and, what is even more valuable.
- Access the opinions and ratings of other patients.
It also offers patient and appointment management software for healthcare professionals.
Online appointment booking
Integration of an online appointment booking function that makes it easy for users to schedule medical appointments directly from the platform. It provides a clear view of available schedules and optimizes the efficiency of the booking process.
Privacy and cookies
- Data ownership belongs to the users: All data added to the Platform belongs entirely to the user. No data is shared or sold to third parties, clinics or other specialists. The data remains encrypted and protected.
- Doctoralia makes use of amazon web service to guarantee the user access to their data through the cloud anywhere and on any device, also prevents data loss and theft, as well as unauthorized access. The data is protected by backups and secure firewalls.
- Data is protected with 256-bit encryption to keep it safe from unauthorized access.
- The patient is the only one who can request that doctoralia uses his/her data to send him/her information through digital marketing of doctoralia's services.
- Doctoralia keeps its patient databases separate from those of the professional agenda of the medical specialists, avoiding mixing information, but maintaining the security of both.
- Doctoralia allows healthcare professionals to access only the information that physicians have entered about a particular patient, but not the information that other specialists on the platform have entered.
REFERENCES
1. SaludData. (2023). Doctoralia: Tu guía completa. Recuperado de https://saluddata.com/doctoralia-guia-completa/
2. Ramírez, M. (2019). Doctoralia crece a triple dígito en México. El Economista. Recuperado de https://www.eleconomista.com.mx/opinion/Doctoralia-crece-a-triple-digito-en-Mexico-20190417-0019.html
3. DocPlanner Group. (2024). Sobre nosotros. Recuperado de https://www.docplanner.com/
4. Agenda médica para especialistas y clínicas. (2024). Doctoralia PRO. Recuperado de https://pro.doctoralia.com.mx/
5. Bulding talent website. (2023).T elemedicina en España: implementación y avances. Recuperado de https://www.il3.ub.edu/blog/telemedicina-en-espana-implementacion-y-avances/
6. Doctoralia website. (s/f). Doctoralia: patient data. Recuperado de https://www.doctoralia.com.mx/gdpr/patient-data
Developed
It was founded in Barcelona, Spain in 2007 by Albert Armengol, Frederic Llordachs and David Díaz as a startup to respond to the need for information about doctors on the Internet.
Registration and profile setup
Account initialization through a simplified registration process. Users set their preferences and provide basic data to customize their search experience.
OBJECTIVE
Make the healthcare experience more human
- Give patients quick and easy access to a wide network of doctors.
- Enabling them to make informed decisions about their healthcare.
- Book appointments in the easiest way, anytime, anywhere.
- Help physicians better manage their practices.
- Build their online reputation.
Healthcare professinal search
Implementation of an intuitive search engine that allows users to browse healthcare professionals by specialty, location, and other relevant criteria. Detailed profiles provide essential information for informed decision making.
Telemedicine Projects around the world
Celeste Liliana Hernández Guerrero
Created on May 22, 2024
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Transcript
DOCTORALIA
WHAT IS IT?
DEVELOPED
Doctoralia is an online platform designed to simplify and improve the search experience for healthcare professionals.
OBJECTIVE
TRAYECTORY
IMPACT
Info
SERVICES
Hospitals
Physicians
Patients
Patients
HOW DOES IT WORKS?
Registration and profile setup
Healthcare professional search
Online appointment booking
Medical specialists
Privacy and cookies
Doctoralia Pro
REFERENCES
Celeste Liliana Hernández GuerreroLuis Mauricio Pérez Hernández Daniel Solorzano Becerril
SERVICES
Hospitals
24/7 personalized booking platform. Advanced analysis and reports. Personalized mobile app. Intelligent segmented communication. Automated waiting list and availability booking. Integrated marketing tools. Network of health insurance providers.
Doctoralia pro
It offers specialists web placement through an online directory focused exclusively on professionals in the healthcare sector and allows for enhanced patient management for doctors affiliated to the Platform, through software with appointment management and scheduling functions. The Platform provides professionals with the ability to use its services to make online appointments via video calls. Doctoralia provides a ranking of the profiles that allows them to make their services known to patients. The interaction that healthcare professionals have within the platform, as well as the opinions of the patients, allow the search engine to recognize the best profiles and position them on the main pages of the platform. The doctor can communicate the availability of the service to the patient via a real-time calendar. In addition to this, the platform facilitates doctors to be in permanent contact with patients through automatic appointment confirmation reminders, appointment centres to receive patient calls, sending marketing campaigns, automation of pre-consultation processes, access to patient’s medical information, etc.
TRAYECTORY
Doctoralia merged in 2016 with its Polish counterpart DocPlanner, and formed DocPlanner Group worldwide, maintaining the local brands that already existed in each market. Today, DocPlanner Group is the largest healthcare platform in the world, being the leader in 13 countries.
SERVICES
Physicians
Provides a 24/7 scheduling channel with real time appointment availability. Facilitates and improves communication with your patients. Increases your online visibility and reputation.
SERVICES
Patients
Access to a wide network of professionals. Opinions and reviews from other patients. Detailed information about professionals. Online and in person appointment booking. Section for asking questions to specialists.
IMPACT
The company has become one of the largest healthcare platforms in the world. It has 9 offices worldwide, is present in 25 countries and being the leader in 13 countries.
The company's website has:
260,000 active physicians using it to provide their services
90,000,000 patients visiting each month
22,000,000 monthly visits
The platform acts as a digital bridge between patients and healthcare professionals, providing a space where information is clear, accessible and reliable. Through Doctoralia, users can:
WHAT IS IT?
It also offers patient and appointment management software for healthcare professionals.
Online appointment booking
Integration of an online appointment booking function that makes it easy for users to schedule medical appointments directly from the platform. It provides a clear view of available schedules and optimizes the efficiency of the booking process.
Privacy and cookies
REFERENCES
1. SaludData. (2023). Doctoralia: Tu guía completa. Recuperado de https://saluddata.com/doctoralia-guia-completa/ 2. Ramírez, M. (2019). Doctoralia crece a triple dígito en México. El Economista. Recuperado de https://www.eleconomista.com.mx/opinion/Doctoralia-crece-a-triple-digito-en-Mexico-20190417-0019.html 3. DocPlanner Group. (2024). Sobre nosotros. Recuperado de https://www.docplanner.com/ 4. Agenda médica para especialistas y clínicas. (2024). Doctoralia PRO. Recuperado de https://pro.doctoralia.com.mx/ 5. Bulding talent website. (2023).T elemedicina en España: implementación y avances. Recuperado de https://www.il3.ub.edu/blog/telemedicina-en-espana-implementacion-y-avances/ 6. Doctoralia website. (s/f). Doctoralia: patient data. Recuperado de https://www.doctoralia.com.mx/gdpr/patient-data
Developed
It was founded in Barcelona, Spain in 2007 by Albert Armengol, Frederic Llordachs and David Díaz as a startup to respond to the need for information about doctors on the Internet.
Registration and profile setup
Account initialization through a simplified registration process. Users set their preferences and provide basic data to customize their search experience.
OBJECTIVE
Make the healthcare experience more human
Healthcare professinal search
Implementation of an intuitive search engine that allows users to browse healthcare professionals by specialty, location, and other relevant criteria. Detailed profiles provide essential information for informed decision making.