Emotional Intelligence CHart

Emotional Intelligence consists of four main pillars:

Knowing

Self-Awareness

Social Awareness

Knowing and understanding one's own emotions.

Knowing and understanding the emotions of others

Emotional Intelligence

Self

Others

Self Management

Relationship Management

Managing one's own emotions.

The ability to help control others emotions.

Managing

Key Take-aways:

• Communication:

-7% Verbal -93% Non-Verbal

• If you don't get it right, you can be seen as uncaring and insensitive

Strategies to Get Better:

• Observe Social Interactions: Pay attention to how people communicate, their body language, tone of voice, and facial expressions in different social settings.

• Engage in Active Listening: Listen attentively to others without interrupting or judging. This shows respect and helps you understand their perspectives better.
• Empathy Exercises: Practice putting yourself in others' shoes to understand their feelings, motivations, and challenges. This can help you develop empathy and compassion.

Self-Awareness

Employers often emphasize that self-awareness is crucial as it fosters better teamwork, enhances communication, and promotes personal growth and professional development within the workplace.

• Daily Check-ins: Take a few minutes each day to assess your feelings and thoughts.
• Pause and Reflect: When faced with challenges, pause to understand your reactions and consider alternative responses.
• Ask for Input: Seek feedback from others to gain new perspectives on your strengths and weaknesses.
• Practice Active Listening: Listen attentively and empathetically to understand others' perspectives better.
• Keep a Journal: Write down your thoughts and experiences to gain clarity and identify patterns over time.

Relationship Management

• Active Listening: Practice attentive listening to understand others' perspectives fully.
• Empathy: Put yourself in others' shoes to comprehend their feelings and concerns.
• Effective Communication: Work on clear, concise, and respectful communication.
• Building Trust: Be reliable, honest, and consistent in your interactions to establish trust.
• Conflict Resolution: Learn constructive ways to resolve conflicts and disagreements.

Relationship Management involves developing others, initiating and managing change, handling conflict, using the power of influence to achieve goals, and managing team dynamics.

Self-Management

How to develop:

• Set Priorities: Identify the most important tasks and focus on completing them first.
• Create To-Do Lists: Make lists of tasks to accomplish each day to stay organized and on track.
• Use Time Blocks: Allocate specific time slots for different activities to manage your time effectively.
• Practice Self-Control: Resist distractions and temptations to stay focused on your goals.
• Review and Reflect: Regularly assess your progress and adjust your plans as needed to stay on course.