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LIHEAP Crisis Assistance

Jia Oak Baker

Created on May 2, 2024

Microlearning to Reinforce Crisis Assistance Concepts

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Transcript

Microlearning

LIHEAP CRISIS ASSISTANCE

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Microlearning

LIHEAP

LIHEAP Crisis Assistance helps clients whose situation requires more immediate intervention.

Types of Crisis

Crisis Assistance can be categorized as Regular or Life Threatening.

Payment Limits

Crisis assistance is limited to 1 payment per 12 months.

Benefit Limits

A crisis benefit cannot exceed $1000.

Microlearning

LIHEAP

Regular Crisis

Regular Crisis Assistance may be provided if the Applicant meets all eligibility criteria and meets one of the following conditions:

  • The Household has received a utility shut-off or delinquency notice;
  • The Standard LIHEAP benefit does not pay the full amount of the Applicant’s bill;
  • The Household has received an eviction notice, if utilities are included in the rent; or
  • The Household utilizes portable fuel or prepay and has less than 7 days of energy left.

Microlearning

LIHEAP

Life-Threatening Crisis

Life-Threatening Crisis Assistance may be provided if the Applicant meets all eligibility criteria and meets one of the following conditions:

  • The termination of power or exposure to heat or cold would be dangerous to the health of a Household member, as evidenced by a statement from a licensed medical physician; or
  • Life-supporting equipment used in the home is dependent on utility service for operation of such equipment.

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QUIZ?

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Quiz 1/4

Subject name

The Crisis Assistance benefit is in addition to the regular LIHEAP payment for which the applicant is eligible.

Applicants must meet all requiremens for LIHEAP before you determine eligibility for crisis assistance. Applicants must meet one additional criteria for crisis assistance. We'll talk more about that in a sec!

You will use the matrix to determine exactly how much LIHEAP Crisis assistance the applicant is elibile for. Keep in mind that the Crisis Assistance benefit cannot exceed $1000.