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La méthode DESC
Julie VANBEVER
Created on April 16, 2024
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Transcript
Méthode D.E.S.C
Décrire les faits
Exprimer
Concrètement sans émettre de jugement et sans généraliser
Mon ressenti face à la situation
Conclure
Spécifier
Positivement en montrant les conséquencs pour chacun
La solution attendue au problème rencontré