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Consumer information awareness - ESA 2025
Alma Margo
Created on April 9, 2024
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Transcript
Consumer information awareness
Regulatory obligations and their application for local food product selling
Food apps
Consumer expectations
Presentation
Focus on nutritional values
Focus on food rating
Labelling regulation
Comments and exchanges
Differentiation methods
Application on "Snacking Project"
Info
Presentation
Laura Le Fur - Regulation expert at Alma Food
Coming from an engineering course in agriculture and food industry, I spent three years in an apprenticeship in a farming cooperative in the development of digital solutions around the valuation of product information.
I joined the Alma Food team in September 2020 to put my knowledge at the service of local producers and artisans.
Info
Alma Food
A Breton start-up at the service of local food selling
For our farmers For local artisans For food transparency For the planet And feed its population
A detailed knowledge of the business of product information and food processing to provide effective labeling.
Transparency on food products
10/04/2025
Consumer expectations and problems encountered by producers
French consumers expectations
83%
(source : ALKEMICS, 2019)
of French consumers find out about the food products they buy
64%
do this by reading the packaging of the products
1 in 2 French people have already given up on a food purchase for lack of information
Let's play !
slido.com #1425440
Most important information
What information do you pay more attention to since the health crisis when buying a food product?
Expiraton date
Origin
(source : LSA,2021)
Composition
Health impacts
Interest for authenticity (56%), information on the producer (45%) and carbon footprint (39%) too.
Info
Commitment from producers and distributors
Transparency on the origin and traceability of products
(source : LSA,2021)
Support for the local economy and local food systems
Reduction of food waste
Interest for animal welfare, fair trade and working conditions of employees too.
Info
Consumers and digital information
When looking for product information ...
31%
(source : LSA, 2021)
of French consumers scan the product with their phones
17%
of them use a tablet or an interactive kiosk in-store
They orient their choices mainly according to health, origin and composition criteria
Let's play !
slido.com #1425440
Kwalito
Yuka
ScanUp
Scans food labels to help consumers improve their daily diet.
Decrypts the labels of food and cosmetic products and analyzes their impact on health.
Analyzes the nutritional profile of food products to inform consumers about their quality.
Open Food Facts
Food product database that lists ingredients, allergens, nutrition declaration and all the information on food labels. Over 9,000 citizens added 600,000 products from 200 countries using the app to scan barcodes and send photos of the products and their labels.
La Nouvelle Agriculture
Filières Qualité Carrefour
Juste
Scan of the product barcode allowing to discover the farmer and the history of the life of the animal or the crop.
QR code on the product allowing access to information on the product and trace the product life cycle from farm to store.
QR code on the product allowing access to the history of the product and the location of its producer.
Focus on artisanal and local food selling
5-10%
share of local food in food purchases by French households
(source : CESE Pays de la Loire, 2020)
The demand for farm drives and local shops has exploded with the health crisis
Producers turned to other sales channels during confinement
CoopCircuit
La Ruche Qui Dit Oui !
PourDeBon
Provision of an online platform for producers to create their online sales store.
Marketplace allowing consumers to have fresh and dry artisanal products delivered to their homes.
Web service promoting direct exchanges between local producers and consumer communities.
Lots of non-compliant labels
Being a producer requires a wide variety of skills:
Production Regulation Selling Marketing and communication
Producers struggle to create labels for their products
Labeling of food products
10/04/2025
Food labeling rules, nutritional values, nutrition claims and scores
Let's play !
slido.com #1425440
The labeling regulation
Regulation (EU) No 1169/2011 on the provision of food information to consumers
Prepackaged food
Non-prepackaged food
Info
Prepackaged food
Non Prepackaged food
nature fresh cheese
Product of La Ferme d'Alma Allergens : Milk
13,50€
/kg
Online food sale
Artisanal local food exemption
Non-prepackaged food
Prepackaged food
No specific exemption for food products sold locally.
Derogation on the display of nutrition declaration insofar as the food is supplied directly by the producer in small quantities to the final consumer or to local retail establishments.
Allergens and cross-contamination
An unintentional transfer of allergens from one food to another can occur during food processing due to:
An error in handling or labeling containersA poorly cleaned utensil between two productions An incomplete disinfection of equipment
The indication of traces of allergens in a food product is a guarantee of transparency
Nutritional values
Allows the consumer: To learn about the health aspect of the product To compare similar products with each other
Mandatory since Dec. 13, 2016 on prepackaged food products
Display of nutrition facts
Must be expressed for 100g or 100ml of food. Can be completed by:
Its expression for a portion Its expression as a percentage of the reference intake Complementary values
Energy rounded to the nearest unit and nutrients rounded to the nearest tenth when < 10 g.
Methods of obtaining nutritional composition
3 methods authorized by the regulations:
Laboratory analysis Calculation from information on ingredients provided by the supplier Calculation from generally established and accepted data
Calculation of nutritional composition is authorized and less expensive than analysis.
Nutrition facts computation
Determination of the share of each ingredient in the recipe Identification of general nutritional values for 100g of each ingredient Calculation of the contributions of each ingredient in nutritional values of the recipe Determination of weight variations during the transformation process Calculation of the nutritional composition of the finished product obtained
Mashed potato recipe
Ingredients :
1kg of potatoes 200g semi-skimmed milk 20g heavy cream 15% fat 5g of salt 2g ground nutmeg
Total weight of mashed potatoes obtained: 1200 g
Share of each ingredient
Nutrition facts per 100 gof each ingredient
Nutritional contribution of each ingredient
Estimation of weight variations
Nutrition facts of the final product
Nutrition and health claims
Regulation (EU) No 1924/2006 on nutrition and health claims made on foodstuffs
Nutrition claims
Health claims
Info
Nutrition Claims
Claims which states that a food has particular beneficial nutritional properties due to :
Lower or higher energy intake Lower or higher intake of certain nutrients or other substances Lack of a particular nutrient or another substance
Compares to nutritional profiles established on a scientific knowledge
Source of fibre
Low-fat
Sodium/salt-free
Product contains at least 3 g of fibre per 100 g or at least 1,5 g of fibre per 100 kcal
Product containing no more than 3 g of fat per 100 g for solids or 1,5 g of fat per 100ml for liquids
Product contains no more than 0,005 g of sodium, or the equivalent value for salt, per 100 g
Food rating
Classification of products according to their impact on different topics :
Nutrition scores Environmental scores Ethics scores
Rating helps consumers make their choices according to their concerns
Ethic
Environment
Nutrition
Give an indication of the impact of production methods on the environment, on air and water quality.
Give an indication of the nutritional composition of a product and its impact on consumer health.
Give an indication of the consideration of animal welfare, working conditions and the level of remuneration of producers.
Let's try!
Nutri-score
Eco-score
Differentiation methods for artisanal and local food selling
16/04/2025
Differentiating elements on labels, private brands and labels and communication methods
Food specific references
They identify food products with specific production methods or added values :
Official signs of quality Regulated references Private brands
They helps to promote some food products to consumers
Let's play !
slido.com #2895391
Official signs of quality
Official logos enables to identify products that have an official identification SIgn of Quality and Origin :
DOC / PDO and PGI : guarantee of origin Red Label : guarantee of superior quality TSG : guarantee of a traditional recipe Organic Farming : guarantee of the respect for the environment
These signs and logos are guaranteed by the State
Let's play !
slido.com #2895391
Food regulated references
References written on the label of a food product highlights an interesting specificity for the consumer, like :
A specific production method Precise geographic origin Presence or lack of a specific component
These references are checked by national regulators and must respect strict rules
Artisanal product
Farm product
Traditional
Company or employee registered in the directory of trades to guarantee know-how and a non-industrial production scale
Traditional production methods in an integrated circuit on the farm
Product according to ancient uses, according to traditional recipes, without the use of additives
Product of Mountain
Fresh
"Terroir"
Food produced or processed in mountain areas
Product for less than 30 days and has not been preserved thanks to the use of a food preserving agent
Involves the use of raw materials from a restricted geographical area
Gluten-free
GMO-free
Home-made
Products that have not involved genetically modified organisms during their production.
Dishes cooked on site from raw products in restaurants and on caterer menus
Products containing no or very low amounts of gluten and suitable for gluten intolerant people.
Food private brands
Private brands are created to highlight products and the values they defend.There are :
Quality brands Environmental and ethical brands Local or national identity brands
Most of them are created by associations in order to get known by consumers
Ethic and environment
Quality
Identity
Production methods and commitments of producers and companies are linked to social and environmental concerns
Production methods and commitments of producers and companies directly impact the quality of the product
Directly linked to a geographical area
EAN-13 Barcode for product identificaton
Barecode are not mandatory on food product labels but it allows them to be identified at any store.
Visual representation of the "product identity card" Faster to checkout in stores with a simple scan Given by GS1 to be identified worldwide
They are often required by stores and online marketplacesto sell a product
Communication methods
Many channels to be visible and to promote your products :
Google My Business page Website (farm, production methods and products presentation) Dynamic facebook page Platforms (directory, online sales...) At least 2 sales channels
It is important to be present and active on the internet
Let's try !
Google my Business
Thank you !
ContacT
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