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Terminology and Abbreviations
Elizabeth de Ortiz
Created on April 5, 2024
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Transcript
JETBLUE TERMINOLOGY AND ABBREVIATIONS
SSR CODES USED BY JETBLUE
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JETBLUE TERMINOLOGY AND ABBREVIATIONS
START
Cancel
Call Back
Advised
Call In
Confirm
CONF
CXL
CI
BH
ADV
CB
ACCT
CHG/EXCH
CHRG
Change/Exchanged
Account
Blue Hero
Charge
Customer Support
Flight
IROP
FOP
FLT
EXST
CUST/CU
CS
CC
CXN
Iregular Operations
Form of Payment
Extra Seat
Customer
Credit Card
Connection
Phone/Phone Number
One-way
JB/B6
OB
OW
ITIN
MFOP
OFOP
PH
RCVD
Received
Original Form of Payment
Multiple Form of Payment
Outbound
jetBlue
Itineray
Trueblue
Travel Bank
Schedule Change
RTN
SC
TB
BT
SDS
SCHD
WCHR
Weelchair
Same-Day Switch
Schedule
Roundtrip
WV
XFER
Transfer
Waive/d
SSR CODES USED BY JETBLUE
START
SSR Codes Used by JetBlue
JetBlue uses SSR codes to prepare for a Customer’s individual needs during travel.
A special service request or SSR code serves as a form of communication between Customers and Crewmembers. Certain SSR codes are automatically added by Interact to indicate specific information in a PNR. Other SSR codes are eligible for a Customer to add on jetblue.com, and others can only be added manually by a JetBlue Crewmember.
INFT
AUTO
MAAS
BLND*
LANG
CHLD
WCHR
SVAN*
DEAF *
WCHS
DPNA*
MEDA*
Info
SSR Codes Used by JetBlue
Vegetarian and gluten-free options are already included in the standard dining menus onboard. In the event a Customer may require further dietary accommodation, Crewmembers can use the following SSR codes to communicate special meal requests.
GFML
LCML
SPML
KSML
VGML
SSR Codes Used by JetBlue
Certain service requests require an additional fee and have limited availability per flight.
PETC
UMNR