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Agua Caliente Casinos Digital Marketing Team

DIGITALLY EMPOWERED. STRATEGICALLY DRIVEN.

Agua Caliente Casinos Digital Marketing Team

JASONMCGOVERN

KYLE HALLER

DEREKFLOR

CRISTINEISABELL

DIGITAL MARKETINGAPPLICATION SPECIALIST

DIGITAL DESIGNER

DIGITAL DESIGNER

SR. DIGITALMARKETING MANAGER

SITE MAP

Digital Marketing Channels

Web & APPS

Analytics

Paid Social + Display + Geo-fencing

Agua Caliente Casinos Digital Marketing Team

Email Marketing

Data & Segmentation

Digital Invaders

WHAT IS DIGITAL MARKETING?

•••••••••••••

The use of the internet and other digital communication to promote brands and connect with potential customers. This includes:EmailSocial Media Marketing SEOProgrammatic MarketingText Multimedia messages and more

Agua Caliente Casinos Digital Marketing Team

DATA

WEB

APPS

Interests and behaviors collected by via web and email

AguaCalienteCasinos.com

Mobile Apps + Real time notifications to player mobile devices

TheSpaatSeche.com

DIGITALADS

EMAIL

GEO-TARGETING& GEO-FENCING

Agua Caliente Casinos Digital Marketing Team

Tailoring creative VIP offers & rewards to our players gameplay & interests

Reach potential casino guests in specific locations.

Using online channels to target specific audiences with messages that drive action.

aguacalientecasinos.com

Upgrades and metrics overivew.

Q1 2024 Web Traffic

Agua Caliente Casinos Digital Marketing Team

902KTotal Users

2.8MPage Views

WHAT IS SEO?

THESPAATSECHE.com

Upgrades and metrics overivew.

Q1 2024 Web Traffic

Agua Caliente Casinos Digital Marketing Team

112KTotal Users

426KPage Views

NEW AGUA APP!

Update Coming June 17

• New Look• Offers, Drawing, Point Balance• Mobile Promo Games • Robust Reporting • Notifications Enhancement- Geo-Fencing - Surveys - In-App Messaging - Scenes

Agua Caliente Casinos Digital Marketing Team

Phase 2 Release: COMING SUMMER 2024

Agua Caliente Casinos Digital Marketing Team

FREE SPINSEVERY 4 HOURS!

Benefits of the Play Agua App
Players earn 5 Points for every dollar spent on credits when you link your ACE Club card.
5,000 Bonus Credits when new players download and register!
MONTHLY BONUS CREDITS!

GE - FENCING AND HOW IT WORKS

Agua Caliente Casinos Digital Marketing Team

Paid Social & Programmatic Ads

PROGRAMMATIC ADS:
PAID SOCIAL:
TOP SITES BY IMPRESSIONS DISPLAYED
Video ads outperform static ads
Keys to Kash optimized towards video placements, sharply increasing CPM and CTR
Keys to Kash finished with a campaign CTR of 5.45%, Agua’s most successful casino-promotions campaign on record*
Impressions
  1. com.particlenews.newsbreak 789,260
  2. gocro.smartnews.android 271,374
  3. kik.android 152,397
  4. geediting.com 95,878
  5. imgur.com 93,636
  6. mail.aol.com 82,912
  7. zynga.com 79,532
  8. dailymail.com 75,072
  9. msn.com 70,831
  10. Tunein.player 68,081

Agua Caliente Casinos Digital Marketing Team

TOP APPS BY IMPRESSIONS DISPLAYED
Impressions
  1. NewsBreak: Local News & Alerts 2,634,218
  2. SmartNews: Local Breaking News 864,332
  3. TextNow: Call + Text Unlimited 271,374
  4. Kik - Messaging & Chat App 152,397
  5. Imgur: Funny Memes & Gif Maker 93,636

Agua Caliente Casinos Digital Marketing Team

EMAIL MARKETING

What is Email Marketing?
Who do we send emails to?
What kind of emails do we send?

Agua Caliente Casinos Digital Marketing Team

What makes emails effective?
What is the next level of Email Marketing?
BEFORE
AFTER

EMAIL OPEN & CLICK RATE

49+%

2+%

1%

100%

5%

0.1%

OUR AVERAGE OPEN & CLICK RATES

Agua Caliente Casinos Digital Marketing Team

EBLASTS BEFORE REFRESH

AFTER DESIGN & SUBJECT LINE REFRESH

Entertainment TOS28.4% Open Rate | 0.7% Click RateMonthly eNewsletters44.1% Open Rate | 2.3% Click Rate

Entertainment TOS 52.2% Open Rate | 3.4% Click RateMonthly eNewsletters52.6% Open Rate | 2.6% Click Rate

EMAIL OPEN & CLICK RATE INDUSTRY STANDARDS

All Industries: 36.8% Open Rate | 1.9% Click Rate

EMAIL MARKETING

THE STRATEGY
Build your audience Learn about your audience Market to them Build trust through brand Automate

Agua Caliente Casinos Digital Marketing Team

WHO GETS THE MESSAGE?

Agua Caliente Casinos Digital Marketing Team

How do companies get you responding to marketing?

By sending messages that you care about!

When marketing communications are relevant and valuable, you listen.

MARKETING SEGMENTATION

BEHAVIORSACTIONS AND INTERESTS
PLAYER INFORMATION
Opening prior emails, clicking links, attending events, answering surveys
Birthdate, geographic location, game preference, preferred casino

Agua Caliente Casinos Digital Marketing Team

78% OPEN5.5% CTR

49% OPEN4.1% CTR

THE BIG GAME & TICKETS ON SALE By knowing what our players do, we know what to send them.
ZODIAC CASH $20 FREE PLAY • Gemini players – having birthdays May 21-June 20. Messaging Gemini players grants relevance.$20 Free Play has value.

DATA WE LOOK FOR

Attendance
Location
Concert Tickets Slot Tournaments Radio Activations
Market by Zip Preferred Casino Geo Fencing

Agua Caliente Casinos Digital Marketing Team

Sign-Ups
Interests
Slots or Table Games Dining, Resort, 360 - Clicked Links The Spa at Séc-he
New ACE Club Members Pívat e-Newsletter Welcome Email

THE CUSTOMER JOURNEY

Day 0-29 Agua advertisement exposure
Day 30 Crosses geofence then opens offer
Day 31 Visits casino & redeems slots offer
Day 37 Gets email with New Member Rewards

Agua Caliente Casinos Digital Marketing Team

Day 45 Redeems new offers & books hotel
Day 60 Receives 2-night hotel and ticket offer
Day 75 Stays 2 nights for concert & steakhouse
Day 90 Gets dining push & Monthly Offers
Day 90+ Tells everyone about their experience!

DIGITAL INVADERS

DIGITAL INVADERS

QUIZ

PRESS START

LEVEL 1

OF 5

In the Digital short intro, how many Lyft rides has Kyle Haller completed?

1,921

556

1,258

LEVEL 2

OF 5

What is the industry standard click through rate for email?

3.2

4.1%

1.9%

LEVEL 3

OF 5

What makes an email successful?

Value & Relevence

Looks Pretty

ALL CAPS SUBJECT LINE

LEVEL 4

OF 5

What triggers actions based on a device entering or exiting a virtual zone?

Location sharing

Geo-fencing

Social check-in

LEVEL 5

OF 5

What is the first stage of a Customer Journey?

Retention

Conversion

Awareness

NEW HIGH SCORE

999999

CONGRATULATIONS!

THANKS FOR PLAYING

© 2024 AGUA CALIENTE CASINOS

GAME OVER

CONTINUE?

YES

NO

Data analysis

Data collection allows for targeted messaging that is relevant and valuable. Engaged players are more inclined to an improved casino experience.

Audience Segmentation Database/Analytics
VIP OFFERSENTERTAINMENTNEWSLETTERSAND SOOOO MUCH MORE!

Geo-Targeting and Fencing

Geo-targeting tailors ads to specific regions, while geo-fencing creates a virtual boundary to trigger actions when users enter or exit it.

SEO
Search Engine Optimization

A process used to improve a website’s visibility in search engines, like Google, with the goal of getting more organic traffic. Typically involving the following:

  • Keyword research
  • Content creation and optimization
  • Technical optimization
  • Link building

BUT HOW?

Email marketing

Personalized exclusive email offers, invites, and rewards based on your gameplay and interests, delivering VIP treatment directly to guests inbox.

Design & Content Targeting CTA

WEB

WordPress Development: SEO & retargeting for a data-driven approach and Custom Coding for a Dynamic web experience

Paid social & Display Ads

Paid social leverages social media platforms for targeted ads, while programmatic uses automation to buy ad space across various websites and apps.

Agua App + Play Agua

Our players are on the go, living their lives, when a ping on their phone draws them back into the action. A real-time notification from our app delivers a critical update, an exciting new challenge, or a reminder about a limited-time event.