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Keys rules

sene.malick9177

Created on March 24, 2024

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Transcript

The 10 keys rules of our company's communication

Malick Sene BTS 1

01

Active Listening

02

positive Language

+ INFO

03

The respect

04

Adaptability

+ INFO

05

Reactivity

Reactivity

+ INFO

06

body language

+ INFO

07

Creativity

08

Empathy

+ INFO

09

Professional

+ INFO

10

The trust

+ INFO

How to got a The internal communication ?

1. Use a good language without missed informations

2. Listen well the teamates during a conversation and ask questions if necessary

3. respect all of the teamates when them talk

How to got a good company-customers relationship ?

1. Actively listen to custemers needs for give them a better solutions and satsfactions

2. Build the best customer service possible and listen their opinions back

3. To improve the offer and service

4. How to speak to customers :
  • Use a good language
  • Be professional with him
  • Get a actively language with him
  • To well welcome him
  • Find better means to answer his questions

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  • Visit the Analytics settings;
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