Alaris Reservations Data

Reservations Data

Why

Steps

Filters

Steps to access Reservations reports

1. Log into the Alaris Portal 2. Select "Reports" 3. Select "Custom Reports" 4. From the drop down, select "Reservations"

Booked Time

Reservation Time

Facility

Status

Child ID

Adult ID

Status

Attended

Booked

Cancelled

No Show

Child ID

• Unique identifier that Alaris has assigned to specific child
• Not relevant to our reports

IGNORE

BOOKED

• This label is for members that don't fit into the other categories
• Overrides (for day passes)
• No Shows that have not been marked as No Shows

ATTENDED

This label is for members who:

• Booked a reservation
• Completed a check in within their allotted time slot (YAY!)

Adult ID

• Unique identifier that Alaris has assigned to specific Member
• Not relevant to our reports

IGNORE

Booked Time

• Listed the time at which the reservation was booked by the member
• Not used for our data purposes
• Should be toggled off

No Shows

• This label is for members who do not show up for their previously booked reservations
• NOTE: In order to be properly categorized, member needs to be MANUALLY marked as a No Show in the Alaris Portal (after the 15 minute grace period)

Accurate data on Reservations allows us to have better insight into all aspects of Kids Club

Reservation Time

• Time frame parameters set for the report
• Allows you to look at a specific time frame

*Pull reports on a weekly basis for a high level awareness!

Facility

• Which club are you looking at?
• Pro Tip: Select all, unselect all, and THEN select the club you are looking for. (this ensures there aren't any other clubs sneaking in!

Cancelled

• This label is for members who have either:
• Cancelled their own reservation
• Arrived with only some of the children they had reserved spots for, and the Team Member cancels the other children.