How to greet: 1- If you know the name of the person you are going to write you have to use the following: Dear Mr /Ms + surname (Dear Mr. Parson,) 2)- If you do not know the name of th person you are going to write you have to use the following: Dear Sir / Madam,
Introduction: You need to mention the reason why you are writing. Example: I am writing to enquire about... I am writing to complaint about... I am contacting you regarding / since / because...
Body: You develop the theme of your email / letter here. Mind: - Use a formal languague. - Avoid using constractions or phrasal verbs.
How to close your email / letter (closing sentence): It is good that you say thank you at the end and maybe add some extra comment. Example: Thank you for you time and consideration. I look forward to your response.
Singing off: You have two options: 1- If you know the name the persoon you are writing to you have to finish with: Yours sincerely, Anna Smith 2- If you do not know the name of the person you are writing to you have to finish with: Yours faithfully, Anna Smith