LOST REVENUE MYSTERY BREAKOUT

Lost Revenue Mystery

Activity: Playbook and Team Files

Start

Welome!

Prepare to navigate the streets of project guidelines as you begin a journey to uncover the secrets behind lost revenue. Your mission is to decode clues hidden within the Playbook and Team Files, unraveling the mysteries that have led to revenue slipping through the cracks.

Continue

Mission 1: CONTRACTED RATE ERRORS

Locked

Locked

Locked

As you stand at the intersection of project guidelines, a pivotal decision awaits. Look for clues to guide your path. Select the direction carefully, for the wrong answer may leave you lost in the streets.

Continue

Read the question in entirety and click the correct answer below.

Proxy

out of network

non-contracted

Which verbiage in EPIC indicates a non-participating insurance plan?

Read the question in entirety and click the correct answer below.

They are immediately corrected by FTI.

They are routed to Underpayment or Overpayment Workqueues in EPIC.

They are routed to Credentialing Workqueues in EPIC.

How are discrepanices between the contracted rate in EPIC and the remit handled for Proxy accounts?

They are routed to Credentialing Workqueues in EPIC.

Look around and search for a key to unlock Mission 2. Click the yellow eye to reveal hidden objects.

Click the key to leave the room and begin Mission 2!

Mission 2:BILLING PROCEDURES

Completed

Locked

Locked

As you continue to journey through the streets of project guidelines, each question you answer will reveal a letter to a clue.Pay close attention to the details and let the clues guide you toward unraveling the mystery of lost revenue.

Start

StaRt

Drag and discover hidden objects that may contain a clue!

Drag and discover hidden objects that may contain a clue!

Drag and discover

Wronganswer

Wronganswer

Rightanswer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean non eros commodo, fermentum mi lobortis, venenatis magna?

Mission 3

Completed

Completed

Locked

Wronganswer

Rightanswer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean non eros commodo, fermentum mi lobortis, venenatis magna?

Wronganswer

Wronganswer

Wronganswer

Rightanswer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean non eros commodo, fermentum mi lobortis, venenatis magna?

Wronganswer

Wronganswer

Rightanswer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean non eros commodo, fermentum mi lobortis, venenatis magna?

216

Continue

Remember the code

Completed

Mission 4

Completed

Completed

Wronganswer

Wronganswer

Rightanswer

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean non eros commodo, fermentum mi lobortis, venenatis magna?

14+3

Continue

Completed

Completada

Completada

Completed

Completed

Completada

Completed

Completada

Continue

Congratulations, you made it out!

Wrong answer!

Try again

Although this term is discussed in the Playbook, it does not directly refer to non-participating insurance plans. Review Playbook Section 1.1.2.

Wrong answer!

Try again

Please review Playbook Section 1.1.2 and try again.

Wrong answer!

Try again

Subtitle