HORROR ESCAPE ROOM

HORROR ESCAPE ROOM

start

FEP's Asylum

Introduction

"A ghost is trapped in this house, doomed to wander through it until he recovers all his memories.To help him find them, you must first pass all the tests and get the missing items in your inventory. Explore the house and try not to get trapped yourself too..."

Inventory

Explore the house

Inventory

Explore the house

Inpatient Surgery KB

Blue Distinction Specialty Care KB

Outpatient Surgery KB

01

Member is Needing Hip Replacement. Which Kb Would You Check?

Supervisor Group Chat

Supervisor Private Message

02

System Issues Chat

When you have a dropped call, where would you report the Incident?

DME KB

Routine Foot care Kb

03

Diagnostic Tests KB

Continuous Glucose Monitoring systems (Dexcom,Libre Freestyle) Which one of these KBs would you check?

04

Are you Retired?

Are you a member of Medicare?

Are you currently Employed?

Which is a question that should be asked with every caller?

It's not correct...

Find the key to continue

Inventory

Continue exploring the house

Every 120 days 160 Count

Every 90 Days 150 Count

01

Every 60 days 150 Count

Every 180 Days200 count

How often can a member request Milk Bags? How many Milk Bags do we sent out for refills?

What do you do when you have a missed call?

Wait for Tag in General chat

Post in System Issues

DM Sup and Advise reason

Post in General Chat

02

When would a Member need a referral?

None of BCBS FEP plans require it

When having Diagnostic Testing

When Having Surgery

When Going to a Specialist

03

When Member gives you a SS number? What steps should be taken?

Use it to try and Locate Plan

Add it to the Notes Section

Ignore and Move on

DM Sup With Ticket Number

04

Remember these notes and play them on the piano in the correct order

♪♬ø

You found a secret message

01

02

...Keep playing

03

...One more

Try again...

You found a new item for your inventory

Continue exploring the house

♪♬ø

Inventory

6779

Use the magnifying glass to find the code and then insert it into the typewriter.

Enter the Passcode

Código(224)

Wait 4 Minutes, Give Closing, Release call

Wait 2 Minutes, Give Closing, Release Call

Wait 3 Minutes, Give Closing, Release Call

01

What do you do when a member places you on hold? How Long can you Remain on Hold?

Standard Option AI Services15% Plan Allowance (No Deductible)

Basic Option ART Services 30% Of the Plan Allowance

Basic Option AI Services 30% of Plan Allowance

02

Which Statement about Reproductive Services is True?

03

Who Is Listed on the Plan

Enrollment Code

Member Id Number

What Information From FEPDIRECT Can You Share With Member?

A briefcase appeared...

You've recovered all the ghost's memories! Now he can finally rest and you can escape from the house!

congratulations

Back

Exit

Sure you want to go out?

You will lose all the progress so far...

Inventory

Inventory

Inventory

♪♬ø

Inventory

♪♬ø

Inventory

♪♬ø

Oh, no. You'll never escape...