HORROR ESCAPE ROOM
FEP's Asylum
start
Introduction
"A ghost is trapped in this house, doomed to wander through it until he recovers all his memories.To help him find them, you must first pass all the tests and get the missing items in your inventory. Explore the house and try not to get trapped yourself too..."
Explore the house
Inventory
Explore the house
Inventory
01
Member is Needing Hip Replacement. Which Kb Would You Check?
Blue Distinction Specialty Care KB
Outpatient Surgery KB
Inpatient Surgery KB
02
When you have a dropped call, where would you report the Incident?
Supervisor Group Chat
Supervisor Private Message
System Issues Chat
03
Continuous Glucose Monitoring systems (Dexcom,Libre Freestyle) Which one of these KBs would you check?
Routine Foot care Kb
Diagnostic Tests KB
DME KB
04
Which is a question that should be asked with every caller?
Are you a member of Medicare?
Are you Retired?
Are you currently Employed?
It's not correct...
Find the key to continue
Continue exploring the house
Inventory
01
How often can a member request Milk Bags? How many Milk Bags do we sent out for refills?
Every 180 Days200 count
Every 60 days 150 Count
Every 90 Days 150 Count
Every 120 days 160 Count
02
What do you do when you have a missed call?
Post in General Chat
DM Sup and Advise reason
Post in System Issues
Wait for Tag in General chat
03
When would a Member need a referral?
When Going to a Specialist
When Having Surgery
When having Diagnostic Testing
None of BCBS FEP plans require it
04
When Member gives you a SS number? What steps should be taken?
DM Sup With Ticket Number
Ignore and Move on
Add it to the Notes Section
Use it to try and Locate Plan
You found a secret message
♪♬ø
Remember these notes and play them on the piano in the correct order
01
...Keep playing
02
...One more
03
Try again...
You found a new item for your inventory
Continue exploring the house
Inventory
♪♬ø
Use the magnifying glass to find the code and then insert it into the typewriter.
6779
Enter the Passcode
Código(224)
What do you do when a member places you on hold? How Long can you Remain on Hold?
01
Wait 3 Minutes, Give Closing, Release Call
Wait 4 Minutes, Give Closing, Release call
Wait 2 Minutes, Give Closing, Release Call
Which Statement about Reproductive Services is True?
02
Basic Option AI Services 30% of Plan Allowance
Standard Option AI Services15% Plan Allowance (No Deductible)
Basic Option ART Services 30% Of the Plan Allowance
What Information From FEPDIRECT Can You Share With Member?
03
Enrollment Code
Member Id Number
Who Is Listed on the Plan
A briefcase appeared...
congratulations
You've recovered all the ghost's memories! Now he can finally rest and you can escape from the house!
Sure you want to go out?
You will lose all the progress so far...
Back
Exit
Inventory
Inventory
Inventory
♪♬ø
Inventory
♪♬ø
Inventory
♪♬ø
Oh, no. You'll never escape...
HORROR ESCAPE ROOM
Jarred Shelton
Created on March 12, 2024
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Transcript
HORROR ESCAPE ROOM
FEP's Asylum
start
Introduction
"A ghost is trapped in this house, doomed to wander through it until he recovers all his memories.To help him find them, you must first pass all the tests and get the missing items in your inventory. Explore the house and try not to get trapped yourself too..."
Explore the house
Inventory
Explore the house
Inventory
01
Member is Needing Hip Replacement. Which Kb Would You Check?
Blue Distinction Specialty Care KB
Outpatient Surgery KB
Inpatient Surgery KB
02
When you have a dropped call, where would you report the Incident?
Supervisor Group Chat
Supervisor Private Message
System Issues Chat
03
Continuous Glucose Monitoring systems (Dexcom,Libre Freestyle) Which one of these KBs would you check?
Routine Foot care Kb
Diagnostic Tests KB
DME KB
04
Which is a question that should be asked with every caller?
Are you a member of Medicare?
Are you Retired?
Are you currently Employed?
It's not correct...
Find the key to continue
Continue exploring the house
Inventory
01
How often can a member request Milk Bags? How many Milk Bags do we sent out for refills?
Every 180 Days200 count
Every 60 days 150 Count
Every 90 Days 150 Count
Every 120 days 160 Count
02
What do you do when you have a missed call?
Post in General Chat
DM Sup and Advise reason
Post in System Issues
Wait for Tag in General chat
03
When would a Member need a referral?
When Going to a Specialist
When Having Surgery
When having Diagnostic Testing
None of BCBS FEP plans require it
04
When Member gives you a SS number? What steps should be taken?
DM Sup With Ticket Number
Ignore and Move on
Add it to the Notes Section
Use it to try and Locate Plan
You found a secret message
♪♬ø
Remember these notes and play them on the piano in the correct order
01
...Keep playing
02
...One more
03
Try again...
You found a new item for your inventory
Continue exploring the house
Inventory
♪♬ø
Use the magnifying glass to find the code and then insert it into the typewriter.
6779
Enter the Passcode
Código(224)
What do you do when a member places you on hold? How Long can you Remain on Hold?
01
Wait 3 Minutes, Give Closing, Release Call
Wait 4 Minutes, Give Closing, Release call
Wait 2 Minutes, Give Closing, Release Call
Which Statement about Reproductive Services is True?
02
Basic Option AI Services 30% of Plan Allowance
Standard Option AI Services15% Plan Allowance (No Deductible)
Basic Option ART Services 30% Of the Plan Allowance
What Information From FEPDIRECT Can You Share With Member?
03
Enrollment Code
Member Id Number
Who Is Listed on the Plan
A briefcase appeared...
congratulations
You've recovered all the ghost's memories! Now he can finally rest and you can escape from the house!
Sure you want to go out?
You will lose all the progress so far...
Back
Exit
Inventory
Inventory
Inventory
♪♬ø
Inventory
♪♬ø
Inventory
♪♬ø
Oh, no. You'll never escape...