E-learning ROI
Zsolt Barath
Created on March 10, 2024
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Transcript
1
Sale
2
Call center training
5
General training for new entrants
3
Training new software or system
4
Health and safety training
10
Operating instructions
9
ESG, Sustainability matters
8
Market introduction of a new product or service
7
Strengthening employees' company ties
6
Corporate structure education
Return in E-learning
The return of e-learning projects: direct financial returns and indirect returns, measurable and non-measurable returns.
Sales revenue, sales volume and/or profit increase
The time spent on a case decreases, the number of resolved complaints increases, and the number of staff is smaller
Fast, efficient and cheap training, even individually.
Lost working time is reduced, fewer errors, faster transition
Fewer workplace accidents, smaller damages, better employee well-being, lower insurance costs.
Training on the management and use of products and services: greater customer satisfaction, fewer complaints, stronger customer commitment
It forms the commitment of employees to change, helps them make better decisions, and sets goals to be followed.
Greater desire to buy, increasing the company's reputation.
Better workplace atmosphere, greater efficiency, fewer workforce problems.
Familiarizing employees with the company's organization, decision-making and cooperation rules.