SCATA Feedback mobile

SCATA Survey

We recently asked the Strathnairn community to fill out a short survey about our community transport service.

Click the bus to see your thoughts and suggestions.

Before we begin...

With 45 responses in total, we were delighted with the number of you that took part in the survey.

Thank you for taking the time to leave your thoughts.

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What do you know already?

We were keen to find out who already knows about our service.

93% of you knew Strathnairn has a community bus, which is great!

And 82% of you knew that anyone living in Stathnairn could request use of the bus.

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What about free use of the bus?

SCATA is actually free to use for certain groups in Strathnairn!

If you are over 60, under 22, or consider yourself to have a disability, then you can use SCATA at no cost.

However, not all of you knew this!

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And what about the future?

We were so pleased to see that 93% of you would consider using our bus in the future.

As part of the survey, there was also the opportunity to leave general comments.

We had some fantastic suggestions, so click the button below to have a look at what you said!

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Advertising our service...

was something you felt we could do better on.

Click the speech bubbles to reveal a comment:

More posters advertising the service

There's no facebook page or website

Advertise so people know when the bus is available

More information on how to access the service

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Online booking

was also a very popular suggestion.

Online booking system would be good

An online availability checker could encourage usage

As was a new vehicle:

Click each icon to reveal a suggestion

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More specific trips, routes, or schedules

were raised by many of you.

Click the speech bubbles to reveal a comment:

Dedicated times for shopping runs

Regular trips around community events like otago or the cafe

A route map or timetable

I am reluctant to call upon volunteers to take me to an appointment. If I knew several were going somewhere at the same time, I may change my mind

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So, what's next?

In terms of next steps, we need to consider your suggestions and look at which are the most feasible to implement in SCATA.

We run mainly on volunteer power, so please be patient with us while we decide how best to progress the excellent feedback you gave us.

We hope to update you again in the coming months.

if you have further comments or suggestions, or would like to know more about volunteering, then please contact strathnairncommunitytransport@gmail.com

Thank you again!