"We won't let you fail"
Adoption is not optional
Start Here
Keep Eyes on the Prize!
Adoption Stages
Demos & Training
Refinement
Help through Process
Testing
Performance Optimization
Miles IT Quality Assurance Testing
Effective Customer User Acceptance Testing
- We collaborate with you to create a scenario based test plan that Miles IT and you will perform
- Developers perform functional unit testing
- Peer developer code reviews
- Quality assurance engineers execute the test plan focusing on functionality, business logic, usability, performance, and security
- You collaborate with us to create a scenario based test plan
- Plan ahead! Put it on your team’s calendar!
- Use real world scenarios with the people who do the job every day
- Use real data and examples
- Focus on business logic, ease of use, and outcomes match expected result
Overview of Adoption
Project Manager
Development Team
Meet Your Team
Hover over each individual to see their role and how they help in your adoption process.
Software Coordinator
Support Team
Adoption Stages
Launch Week
Support & Advance
Interactive Development
Post Launch
Pre Launch
How we work together to effectively address refinement
Refinement In
Prioritized
Include the following in your refinement:
- What is happening right now?
- What would you like to happen?
- Follow the Refinement Handling Guide
Addressed
Tested
Resolved
Importance of Demos & Training
- Attend the demos and training sessions and include all key team members who will be testing the software and training their teams
- Bring real world scenarios, questions, and knowledge about your business processes
- It’s important to learn how the system will work for them every day and to ask questions!
- You should be ready to start testing the system following these sessions
Keep Eyes on the Prize
Your company and people will soon fully realize the value and improvements of using the new solution. In the meantime, stay positive, remember this is a challenging process and following this guide will help us get there together.
“It always seems impossible, until it is done.” -Nelson Mandela
Performance Optimization
When working together on performance issues, share the following so we can work together to optimize the performance: Area of system you were using Process you were working on Specific example with details
System speed may not be ideal, yet; optimizing performance for prime time is part of this process It’s important to use a realistic volume of records and transactions in pre-launch testing Your team’s realistic use and reporting of performance feedback is critical in having a fast system, ready to use on launch day
Software Adoption
Miles IT
Created on March 1, 2024
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Transcript
"We won't let you fail"
Adoption is not optional
Start Here
Keep Eyes on the Prize!
Adoption Stages
Demos & Training
Refinement
Help through Process
Testing
Performance Optimization
Miles IT Quality Assurance Testing
Effective Customer User Acceptance Testing
Overview of Adoption
Project Manager
Development Team
Meet Your Team
Hover over each individual to see their role and how they help in your adoption process.
Software Coordinator
Support Team
Adoption Stages
Launch Week
Support & Advance
Interactive Development
Post Launch
Pre Launch
How we work together to effectively address refinement
Refinement In
Prioritized
Include the following in your refinement:
Addressed
Tested
Resolved
Importance of Demos & Training
Keep Eyes on the Prize
Your company and people will soon fully realize the value and improvements of using the new solution. In the meantime, stay positive, remember this is a challenging process and following this guide will help us get there together.
“It always seems impossible, until it is done.” -Nelson Mandela
Performance Optimization
When working together on performance issues, share the following so we can work together to optimize the performance: Area of system you were using Process you were working on Specific example with details
System speed may not be ideal, yet; optimizing performance for prime time is part of this process It’s important to use a realistic volume of records and transactions in pre-launch testing Your team’s realistic use and reporting of performance feedback is critical in having a fast system, ready to use on launch day