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Child Cases / Parent Processes
Neocase Training Team
Created on February 22, 2024
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Transcript
Parent Process / Child Case
Parent Process
Child Case #1
First task
Child Case #2
Second task
Triggers related processes that can run independently and in sequence.
Child Case #3
Third task
Child Case #4
Fourth task
Child Case #5
Fifth task
Tasks within a journey (Onboarding, Offboarding)
Long-term of absence management (sick leave renewal)
Uploading evidence linked to a disciplinary process
Management of confidentiality for child cases linked to a parent process
Parent Process
Action to be done: Create child case Action properties : Related to the proper child case
Action properties
Example with a GRIEVANCE Parent Process & EVIDENCE Child Case Synchronization of the Custom Fields