Policy and Incident Update Series 1/11/24

Policy & Incident Updates

Update Series 7/23/24

What are we talking about?

What was going on in the Fall?

01

DATA! and other things from AY 24

What has the IRT been up to?

02

Get in the know.

Protocols and Procedures

03

Updates and Reminders

Bits and Bobs

04

Miscellaneous Stuff

What was going on

AY 24 data and debrief

Fall 23 IR Data - Pro-Staff

Total IRs - 615 Total Number Of Residents Interactions - 1278

Fall 23 IR Data - Pro-Staff

10 Most Common Pro-Staff Incidents

Medical Transports 66

Fire Safety 60

Roommate Conflicts 54

Wellness 48

Guest Policy Issues 47

Safety Issues 45

Health Issues 37

Facilities Issues 34

Community Issues 66

Alcohol 66

10

Total IRs - 615 Total Number Of Resident Interactions - 1278

Fall 23 IR Data - RAs

Total IRs - 572 Total Number Of Resident Interactions - 1330

Fall 23 IR Data - RAs

10 Most Common RA Incidents

Roommate Conflicts 191

Fire Safety 116

Alcohol 60

Marijuana 37

Noise 29

Community Issue 25

Facilities Issue 21

Fire Alarm 13

Vandalism 12

Wellness 12

10

Total IRs - 572 Total Number Of Resident Interactions - 1330

Fall 23 IR Data Totals

Total IRs - 1193 Total Number Of Resident Interactions - 2608

10 Most Common Incidents Fall 23

Roommate Conflicts 247

Fire Safety 176

Alcohol 89

Medical Transports 67

Wellness 60

Community Issues 59

Facilities Issue 55

Guest Policy Issues 55

Safety Issue 54

Marijuana 44

10

Fall 23 @ Home Log Data

Total Logs 2103

Resident Interactions 8894 residents Avg per walk - 2.1

Lock-Outs Total number of late night lock-outs - 1137 Avg per Shift - 0.54

Cannabis Edibles

AY 22 4 Medical Incidents Involving Edibles 3 Transports AY 23 6 Medical Incidents 4 Transports Fall 23 2 Medical Incidents 2 Transports

Scams

23 Reported Cases Of Scams Online Extortion Coerción

Assault and Harassment

21 Reported Cases Of Physical Assault or Threat Of Assault 19 cases involved aggressors outside of NYU 3 cases of harassment

What Has The IRT Been Up To?

Worked with 291 Incidents Engaged with 408 residents Community walks with 103 New RAs Continues this semester Team Meetings First Up In Spring: UHall, Othmer/Clark Street & Carlyle Visits this semester with focused content 10 presentations In-Hall Programs

Edibles Tabling

• Developed Tabeling in conjunction with HPO
• Focus On Education and harm reduction
• Spin on portion distortion
• Lipton - 45 residents
• Gramercy - 60 residents

Edibles Tabling

• Developed Tabeling in conjunction with HPO
• Focus On Education and harm reduction
• Spin on portion distortion
• Lipton - 45 residents
• Gramercy - 60 residents

Edibles Harm Reduction

Developed in conjunction with HPO Focus on education & harm reduction Spin on portion distortion Lipton - 45 residents Gramercy - 60 residents More tabling this Spring

Protocol and Procedures

Clarification: Welfare & Wellness Checks Reminders: Keying into a Student Space PSOD Working Together

‹#›

Welfare & Wellness Checks

Wellness Check-in Usually initiated by Wellness Center/CRC Reasons may include risk of self-harm, student of concern has missed appointments and is not responding to outreach, or unknown reasons

Welfare Check: Usually initiated by DCS or directly by friend or parent Often lacks express concern of imminent harm to self or others - and may lack any detail or reason at all

Welfare & Wellness Checks

Welfare & Wellness Checks

What is our protocol? We don’t conduct welfare checks that are requested without a stated imminent safety concern History of mental health concern is not an indication of current imminent risk FERPA applies - We can’t acknowledge to family/friend whether individual is a student or resides in hall. Behind the scenes - a prostaff can outreach to student/go to door to check in and say someone called looking for them and request they get in touch with that person. Offer resources if needed. Do not report back to family yourself.

Reminder: Keying into a Student Space

As a rule, we do not key in without cause and authorization Cause: Known safety concerns CRC requests key-in based on confidential clinical information Someone reports critical information such as the individual has harmed themselves or is injured or critically ill or in imminent danger Not cause: Campus Safety requests key in without any of the above information A family member says their student isn’t responding as expected No imminent safety concerns are known History of mental health issue is not a safety concern Authorization: Contact Admin-on-Duty, ADRW, CAD (or any member of central team if not available) before keying in

One Team, One Dream

Pro-Staff Collaboration During Incidents You never on duty alone The goal is to keep a culture of care and support for each other when working with incidents

One Team, One Dream

Bits and Bobs

Also this stuff.

Department Of Campus Safety Updates

IDs Confiscated Resident ID will be held for the length of one CSO shift Submitted to lost and found Left Behind Quest ID will be held at post until guest or host reclaims ID New Overnight Captain - Ronnie West 10 pm to 7 am

Pro-Staff Duty iPads

New SPOD iPads

Each zone will receive an iPad, Apple pencil, and keyboard. There will be a short guide coming soon! All applications will function like their current web versions The duty phone and iPad are connected via Apple ID and phone number

RA @ Home Shifts Weekends and Holidays

PNG Form To Come Update Fire Safety Guide More info and procedure Hiring New IRTA Now Looking For Help with Interview

Upcoming

QUESTIONS

Does anyone have any questions?

Thanks!

Feel Free To Reach Out Ian - ian.koncagul@nyu.edu David - david.lopez@nyu.edu

Miscellaneous Stuff

Pro-Staff:

• Oversight of PSOD process now to David
• New AY 24 duty calendar in February
• IRT Ride Alongs For RLAs (continued)

Community/RAs/Residents:

• Universal Key Audit
• DCS and RLHS Building Tours
• Resource Cards for RAs to give to Campus Safety (call misdirection)
• Return Home Card in works

• Observed Community/Group need: Sustain positive relationships between IRT & BLT
• What is Happening: Survey IRT & BLT exploring how connections are taking place, how we want to connect, the types of connections so far (positive, negative, constructive, etc), suggestions for the future
• How and When is it Happening: Survey being sent during the Spring semester
• Needs from the BLT: Take the survey! Be honest, and let us know what we can do to support the halls

BLT & IRT Engagement

‹#›

• Observed Community: working to build and sustain positive relationships between IRT members and residents
• What is Happening: tabling opportunities and IRT hosted programs
• How and When is it Happening: wellness tabling opportunities in halls through the start of the spring semester leading to eventual IRT hosted programs towards the end of the semester
• Needs from the BLT: promotion of upcoming tabling in halls and liaison of tables when outreached by IRT

Resident Engagement

Administrative – Red Binder

• First audit in eight to ten years
• We will provide you with brand new binder and materials
• Table of contents - will live virtually
• Hall-level January and August audits of binder, with BLTs updating binder on regular basis

Templates Only Beyond This Point

EXAMPLE SLIDE. Use another slide format if you like.

Do you know what helps you make your point clear? Lists like this one:

1. Because they’re simple
2. You can organize your ideas clearly
3. And because you’ll never forget to buy milk!

And the most important thing: the audience won’t miss the point of your presentation

RA Engagement

“This is a quote. Words full of wisdom that someone important said and can make the reader get inspired.”

—SOMEONE FAMOUS

New: Trespasser Protocol

To be used when there is an unknown individual who entered without a resident escort

• Distinguish from guest policy violation - if it was seen that the individual was brought in by a resident, that is a guest policy violation and not a trespasser. No door to door search will be implemented for a guest policy violation

01

THE COMPANY

This is the subtitle that makes it comprehensible

Do you know what helps you make your point clear? Lists like this one:

1. Because they’re simple
2. You can organize your ideas clearly
3. And because you’ll never forget to buy milk!

And the most important thing: the audience won’t miss the point of your presentation

THE SLIDE TITLE GOES HERE!

And this is the subtitle that makes it comprehensible

THIS IS A GREAT HEADLINE

MAYBE YOU NEED TO DIVIDE THE CONTENT

MERCURY

VENUS

Mercury is the closest planet to the Sun and the smallest one in the Solar System—it’s only a bit larger than our Moon. The planet’s name has nothing to do with the liquid metal since it was named after the Roman messenger god, Mercury

Venus has a beautiful name and is the second planet from the Sun. It’s terribly hot—even hotter than Mercury—and its atmosphere is extremely poisonous. It’s the second-brightest natural object in the night sky after the Moon

YOU COULD USE THREE COLUMNS, WHY NOT?

MARS

JUPITER

VENUS

Despite being red, Mars is a cold place, not hot. It’s full of iron oxide dust, giving the planet its reddish cast

It’s a gas giant and the biggest planet in our Solar System. Jupiter is the fourth-brightest object in the sky

Venus has a beautiful name and is the second planet from the Sun. It’s terribly hot, even hotter than Mercury

A PICTURE ALWAYS REINFORCES THE CONCEPT

Images reveal large amounts of data, so remember: use an image instead of long texts. Your audience will appreciate that

‹#›

A PICTURE IS WORTH A THOUSAND WORDS

AWESOME WORDS

Because key words are great for catching your audience’s attention

02

DATA ANALYTICS

This is the subtitle that makes it comprehensible

IF YOU WANT TO MODIFY THIS GRAPH, CLICK ON IT, FOLLOW THE LINK, CHANGE THE DATA AND REPLACE IT

SOMETIMES, REVIEWING CONCEPTS IS A GOOD IDEA

MERCURY

VENUS

MARS

Mercury is the closest planet to the Sun

Venus has a beautiful name, but it’s terribly hot

Despite being red, Mars is a cold place, not hot

SATURN

JUPITER

NEPTUNE

Yes, this is the ringed one. It’s a gas giant

It’s the biggest planet in our Solar System

Neptune is the farthest planet from the Sun

‹#›

HOW ABOUT THE PERCENTAGES?

MERCURY

VENUS

Mercury is the closest planet to the Sun

Venus has a beautiful name, but it’s terribly hot

SATURN

JUPITER

Yes, this is the ringed one. It’s a gas giant

It’s a gas giant and the biggest planet in our Solar System

VENUS Venus has a beautiful name, but it’s terribly hot, even hotter than Mercury

INFOGRAPHICS MAKE YOUR IDEA UNDERSTANDABLE…

MERCURY Mercury is the closest planet to the Sun

NEPTUNE Neptune is the farthest planet from the Sun

JUPITER It’s a gas giant and the biggest planet in our Solar System

MARS Despite being red, Mars is a cold place, not hot

‹#›

…AND THE SAME GOES FOR TABLES

NEPTUNE Neptune is the farthest planet from the Sun

VENUS Venus has a beautiful name, but it’s terribly hot, even hotter than Mercury

THIS IS A MAP

MARS Despite being red, Mars is a cold place, not hot

JUPITER It’s a gas giant and the biggest planet in our Solar System

‹#›

A TIMELINE ALWAYS WORKS FINE

Mercury is the smallest planet in our Solar System and the closest to the Sun

Despite being red, Mars is a cold place, not hot. The planet is full of iron oxide dust

DAY 1

DAY 2

DAY 3

DAY 4

Venus has a beautiful name, but it’s terribly hot

The Sun is the star at the center of the Solar System

03

BUSINESS OBJECTIVES

03

This is the subtitle that makes it comprehensible

4,498,300,000

Big numbers catch your audience’s attention

333,000.00

earths is the Sun’s mass

24h 37m 23s

is Jupiter’s rotation period

386,000 km

is the distance between the Earth and the Moon

COMPANY SERVICES

MERCURY

MARS

VENUS

Mercury is the closest planet to the Sun and is only a bit larger than our Moon

Despite being red, Mars is a cold place, not hot. It’s full of iron oxide dust

Venus has a beautiful name and is the second planet from the Sun

04

SOCIAL MEDIA

This is the subtitle that makes it comprehensible

DESKTOP SOFTWARE

You can replace the image on the screen with your own work. Just delete this one, add yours and send it to the back

‹#›

TABLET APP

You can replace the image on the screen with your own work. Just delete this one, add yours and send it to the back

‹#›

MOBILE WEB

You can replace the image on the screen with your own work. Just delete this one, add yours and send it to the back

‹#›

OUR TEAM

HELENA JAMES

JOHN DOE

JAMES PATTERSON

You can replace the image on the screen with your own

You can replace the image on the screen with your own

You can replace the image on the screen with your own

THANKS!

Does anyone have any questions? addyouremail@freepik.com +91  620 421 838 yourcompany.com

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Presenting Today

Fall 23 IR Data - RAs

New: Trespasser Protocol

• Objectives for Responding Prostaff:
• Coordinate the effort between RLHS, Campus Safety, and NYPD (where applicable) to identify, locate, and remove the trespasser from the building, while maintaining a prostaff presence in the building to lead the effort to communicate with and respond to student concerns.

New: Trespasser Protocol

To be used when there is an unknown individual who entered without a resident escort

• Distinguish from guest policy violation - if it was seen that the individual was brought in by a resident, that is a guest policy violation and not a trespasser. No door to door search will be implemented for a guest policy violation

New: Trespasser Protocol

Key Points of Policy:

• First staff aware should immediately notify Campus Safety if it wasn’t originally reported by Campus Safety, as well as CAD or Admin-on-Duty

• CAD or Admin-on-Duty to notify Executive Director, who will coordinate with CS leadership to provide direction

• CAD/Admin to report to scene along with:
• Daytime: BLT and, if needed, other available prostaff
• After hours: zone IRT and, if needed, additional IRT and RH(A)Ds-on-duty. BLT should report if available.
• Number of staff needed on site TBD based on whether a door to door search is indicated

New: Trespasser Protocol

Key Points of Policy, continued:

• CAD/Admin will coordinate with lead CSO/NYPD on scene and will communicate with Executive Director regarding next steps and plan for communication with residents
• Building-wide communications to be issued via email (template provided) and via Campus Safety text blast

• Prostaff to accompany CSO/NYPD throughout building

• If door-to-door search is required, all universal keys should be obtained and staff/CSO/NYPD should divide into groups to conduct the search simultaneously in different areas of the building

• Plan of action to be determined based on specific circumstances
• Written policy intended to be a guide, not an ironclad blueprint. Use your best judgment and consult as necessary.

Clarification: Alcohol Transports Post-IRT Hours

When alcohol or medical transports occur after IRT hours, the RH(A)D-on-duty will get the call. How do you decide whether you need to report to scene? Report to scene if:

• Student’s condition is described as unconscious (unable to be roused), unable to communicate, is injured, reports a secondary concern (i.e. violence or other)
• Student’s condition or identity are not known
• There is a related community need (distressed friends, facilities concern)
• Ask CSO to call you with any updates as you make your way over

No need to report if:

• EMS is already present and the transport is underway
• The student is identified and their condition is described as non-severe (awake, communicative), and there are no secondary concerns
• There are no associated community concerns
• Ask CSO to collect details to report back to you

Engagement Group

Who we are and what we have been working on

Engagement Group

BLT and IRT Engagement

Resident Engagement

Admin

RA Engagement

Will Sam Nicole Chelsea

Michelle Jordan P.

Bret Sam

Michelle Jordan P. Maddie Chelsea

Fall 23 IR Data - RA

Total IRs - 572 Total Number Of Residents Interactions - 1330

Welfare & Wellness Checks

What is our protocol?

• We don’t conduct welfare checks that are requested without stated imminent safety concern
• History of mental health concern is not an indication of current imminent risk

• FERPA applies - We can’t acknowledge to family/friend whether individual is a student or resides in hall, and thus we can’t say we will check and call them back.
• Refer them to Campus Safety or to the Wellness Exchange.

• Behind the scenes - a prostaff can outreach to student/go to door to check in and say mom/dad/sis/bro called looking for them and request they get in touch with that person. Offer resources if needed. Do not report back to fam yourself.

Fall 23 IR Data Totals

Total IRs - 1193 Total Number Of Residents Interactions - 2608

Fall 23 IR Data - Pro-Staff

Total IRs - 615 Total Number Of Residents Interactions - 1278

Fall 23 IR Data - Pro-Staff

Total IRs - 615 Total Number Of Residents Interactions - 1278

Notable Info - Scams

• 23 Reported Cases Of Scams
• Online Extortion
• Coerción