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Legal Soft VA Training
Nathan Sumekh
Created on February 20, 2024
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Transcript
Legal Soft VA Training
A refresher on the virtual assistant training programs that we offer to our clients as of March 2024
PROBLEM
Law firms face several challenges: managing increasing workloads, the need for specialized support, and high costs associated with training staff.
Training new or existing staff to meet specialized needs or keep up with evolving laws and technology incurs significant costs, both in terms of money and time away from billable work.
Law firms are struggling with ever-growing case loads and administrative tasks, leading to overworked attorneys and staff, potentially decreasing the quality of client service.
The legal industry demands highly specialized knowledge, not just from attorneys but also from support staff, to efficiently handle specific legal areas and complex cases.
solution
Legal Soft 's Virtual Assistant Training Programs
Our virtual assistant training programs are specifically designed to address the unique needs of law firms, equipping VAs with the necessary legal knowledge and administrative skills.
We offer specialized training that covers various legal fields and technologies, ensuring VAs can provide the right support. Our flexible staffing solutions also allow law firms to scale their support needs up or down as required.
By partnering with us, law firms can significantly reduce the costs associated with hiring, training, and maintaining specialized in-house staff. Our trained VAs are ready to hit the ground running, minimizing downtime and training expenses.
benefits
Comprehensive Training Programs
Specialization and Flexibility
Cost-Effective Staffing Solution
three levels of training
Level 3 Training
Legal Soft Bootcamp (5 Days)
Extensive Training
Level 2 Training
Client-Specific Training (3 Days)
We invested in a comprehensive training program to ensure our virtual assistants deliver the highest level of service, stay aware of the latest legal developments, and seamlessly integrate into your firm.
Level 1 Training
Near-Hire Training (2 Days)
Curriculum
METRICS
Measuring the Effectiveness of Training Programs
Workplace Performance
Completion and Engagement
Learning Outcomes
Participant Feedback
Daily and Summative Assessments of Participants
Surveys immediately after the training and deployment
Client Retention and Feedback about the VA
Percentage of learners who complete the course and how actively learners are participating in the course
Questions?
Thanks for listening. Don't hesitate to reach out.
After passing the initial interview, all VA candidates go through our company orientation where the policies are discussed. They also go through a two-day overview of different practice areas and VA tasks.
Near-Hire Training
Once you've chosen your virtual assistant, Legal Soft will then provide additional training based on your tools, practice area, and any SOPs provided.
Client-Specific Training
After completing the first two levels of training, our virtual assistants dive into a focused five-day program tailored to their role. This in-depth training equips them with the knowledge and skills necessary for their chosen law practice and role.